Field Service Engineer – Application
Insort GmbH - Insort Inc.
full-time
Posted on:
Location Type: Remote
Location: Belgium
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Salary
💰 €3,500 - €4,200 per month
About the role
- Installation, Commissioning & Modifications: Lead the installation, commissioning, and modification of our sensor-based sorting systems at customer sites across the region.
- Customer Representation & Consulting: Act as Insort's representative at customer locations with professional and technical confidence. Build strong, long-term relationships by assessing customer needs and advising on new applications and customized solutions.
- System & Model Development: Develop, maintain, and optimize application models and algorithms. Integrate solutions into existing systems and ensure they meet customer and product requirements.
- Maintenance, Optimization & Upgrades: Carry out routine maintenance and implement upgrades to improve machine and model performance, ensuring reliable, optimal operation.
- Diagnostics, Troubleshooting & Field Support: Perform in-depth fault analysis and coordinate with internal specialists for fast, effective troubleshooting. Provide remote and on-site support to Field Service Engineers.
- Training, Documentation & Knowledge Transfer: Prepare training materials, deliver sessions for customers and service teams, and contribute to internal knowledge management through data analysis and continuous documentation improvements.
Requirements
- Technical Background: Completed training or education in electrical engineering, mechatronics, or a related technical discipline.
- Hands-On Experience: Previous experience in field service, maintenance, or installation is an advantage.
- Tool Proficiency: Proficient in reading electrical schematics and using hand tools; able to apply electrical standards and safety practices.
- Language Skills: Very good command of Dutch and English; German is a plus.
- Independent & Analytical: Solution-oriented, highly self-organized, and responsible.
- Travel Enthusiast: Willingness to travel more than 80% of the time, including multi-day assignments.
Benefits
- Global Impact, Local Responsibility: Join a fast-growing, family-owned company with a global presence.
- Innovation That Matters: Be part of a team developing future-oriented, high-tech solutions for a sustainable food industry.
- Onboarding That Supports You: A structured and comprehensive training program to ensure you are fully prepared.
- Attractive Travel Conditions: Generous per diems, full expense coverage, and a company car available for private use.
- Additional Benefits: Flexible working culture, support for personal development, strong team spirit, and the option to work from a shared office space.
- Long-Term Perspective: A secure position with opportunities for growth in a future-proof sector.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sensor-based sorting systemsapplication modelsalgorithmsfault analysismaintenanceinstallationmodificationstroubleshootingelectrical schematicselectrical standards
Soft skills
customer representationconsultingrelationship buildingsolution-orientedself-organizedresponsibletrainingdocumentationknowledge transferanalytical
Certifications
training in electrical engineeringtraining in mechatronics