Insomnia Cookies

Senior Field HRBP

Insomnia Cookies

full-time

Posted on:

Location Type: Hybrid

Location: ChicagoColoradoIllinoisUnited States

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About the role

  • Partner closely with Regional Directors and Field Operations leaders to align people strategies with business goals and growth plans.
  • Translate business needs into actionable HR solutions through workforce planning, organizational design, succession planning, and leadership development across the region.
  • Use data and insights to identify trends, risks, and opportunities related to engagement, retention, performance, and talent gaps.
  • Act as a subject matter expert and escalation point for complex employee relations matters, including performance management, corrective action, investigations, and terminations.
  • Coach and influence field leaders on effective people management practices, difficult conversations, and risk mitigation.
  • Oversee and conduct internal investigations, ensuring fair, consistent, and compliant outcomes with thorough documentation.
  • Coach and influence field leaders to be confident, effective people managers who live our values.
  • Partner with Talent and Operations teams to support hiring, onboarding, and retention strategies across the region.
  • Drive engagement initiatives that strengthen connection, culture, and belonging for field teams.
  • Lead or support regional employee engagement initiatives, including survey execution, analysis, action planning, and leader enablement.
  • Provide guidance to leaders on compensation decisions, job leveling, promotions, and performance-based rewards within established frameworks.
  • Partner with the People Team on benefits administration, program enhancements, and communication strategies that support field employees.
  • Ensure compliance with federal, state, and local employment laws across multiple jurisdictions, including wage and hour laws, Fair Work Week, FMLA, OSHA, EEO, and ADA.

Requirements

  • 8-10 years of progressive HR experience, with significant time supporting field-based, multi-unit, retail, restaurant, or hospitality teams.
  • Proven experience partnering with senior leaders and influencing outcomes without direct authority.
  • Strong business acumen with the ability to connect people initiatives to operational outcomes.
  • Strong employee relations expertise and the ability to navigate complex, high-stakes situations with confidence and care.
  • A business-minded, data-informed approach to problem-solving.
  • Excellent communication skills and the ability to build trust quickly with leaders and teams at all levels.
  • Comfort working independently in a field-based role while staying deeply connected to a collaborative People Team.
  • High integrity, discretion, and a genuine passion for people and culture.
  • Highly organized with the ability to manage competing priorities in a fast-paced, growth-oriented organization.
  • Thorough knowledge of employment-related laws and regulations, particularly California.
  • Proficiency with Microsoft Office Suite.
  • Proficiency with or the ability to quickly learn the organization’s HRIS system.
  • Ability to travel up to 50%.
Benefits
  • 4 day work week!! (yupp, we get every Friday off)
  • Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans
  • 401K with contribution match
  • 3 weeks paid vacation plus 2 paid Insomnia personal wellness days
  • Relaxed, fun, come as you are office culture
  • Free cookies, branded swag and so much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR experienceemployee relations expertiseworkforce planningorganizational designsuccession planningleadership developmentdata analysisperformance managementinvestigationscompliance knowledge
Soft Skills
influencing outcomesbusiness acumenproblem-solvingcommunication skillstrust buildingindependent workintegritydiscretionorganizational skillsability to manage priorities