Insmed Incorporated

Customer Support

• Complete intake process and data entry for all documents received into the Patient Support Program
• Follow all requirements associated with compliance to guidelines and relevant regulations, including HIPAA and patient privacy
• Triage documentation to appropriate parties based on defined requirements
• Responsible for detailed and thorough documentation of information in the Patient Engagement Platform
• Report any adverse events within 24 hours of awareness to appropriate departments within Insmed
• Participate in regularly scheduled team meetings and team events

Patient Support Specialist