Insight Value

Account Lead – Japan

Insight Value

contract

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

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Job Level

Senior

About the role

  • Plan, schedule and host (or co-host) workshops in Japanese and English (virtual and/or in-person)
  • Prepare agendas, pre-reads and workshop materials; ensure the right people are in the room
  • Capture notes, decisions and actions; translate/interpret key points where required
  • Produce clear post-workshop summaries, action logs, and next-step plans
  • Own timelines, run-of-show, and stakeholder scheduling across multiple time zones
  • Maintain project trackers, action logs and status updates; escalate risks early
  • Coordinate approvals and ensure final deliverables are distributed cleanly and on time
  • Act as the central point of coordination for design requests (briefing, prioritisation, scheduling)
  • Triage incoming requests, align expectations, and manage deadlines with internal teams
  • Coordinate feedback loops to avoid churn and keep delivery efficient
  • Communicate confidently and professionally with stakeholders in both languages
  • Ensure stakeholders feel informed: proactive updates, clear next steps, no surprises
  • Support basic marketing planning and coordination activities (campaign calendars, content needs, workshop outputs into action)
  • Help translate workshop outcomes into practical deliverables (briefs, messaging notes, content requirements)

Requirements

  • Fluent Japanese and English (written and spoken) with strong business communication skills
  • Strong marketing grasp (campaign basics, messaging, audience thinking, content workflow)
  • Confident facilitator: comfortable guiding groups, and keeping sessions moving
  • Excellent organisation and attention to detail; calm under pressure and deadline-driven
  • Strong business awareness: understands priorities, constraints, and how to manage trade-offs
  • Comfortable coordinating multiple stakeholders and navigating ambiguity
  • Experience working with agency teams and/or cross-functional creative/design workflows
  • Proficiency with common coordination tools
  • Bonus: experience in technology, B2B, or complex enterprise environments
  • Bonus: experience working with Japanese organisations or Japan-based projects
Benefits
  • ABOUT 1000HEADS
  • 1000heads is a Social Transformation company. We combine expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including Google, Amazon, United Nations, Cisco, EnergyAustralia, Live Nation and more.
  • We have offices around the world in London, Berlin, New York, LA, Miami, Tokyo, Sydney and Melbourne.
  • 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
  • For more information on 1000heads, visit www.1000heads.com.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business communicationmarketing planningcontent workflowfacilitationproject trackingstakeholder managementaction loggingrisk escalationbilingual communicationtranslation
Soft Skills
organisationattention to detailcalm under pressuredeadline-drivenbusiness awarenessnavigating ambiguityguiding groupsmanaging trade-offsproactive communicationcollaboration