Insider One

Account Executive

• You will handle overall responsibility for managing sales, achieving growth, and hitting/exceeding annual sales targets.
• You will interact with clients at all the stages of the sales cycle, from prospecting and acquiring clients through demoing the platform to negotiating and closing.
• You will provide on-the-ground support/mentorship for the Sales Development Representative (SDR) team to generate new qualified opportunities and pipelines through innovative outbound strategies.
• We create value by sharing thoughtful insights for our partners and potential partners. You will effectively communicate the value proposition through proposals and presentations. You also need to ensure that they get the most out of the deals we offer, such as free trials.
• You will be the guru of your own market and provide insight to the team on market trends, unmet needs, and opportunities to deliver greater value to clients by extending company offerings. You will identify emerging markets and market shifts while being fully aware of new products and competition status.
• You will develop and implement new sales initiatives, strategies, and programs to capture key demographics.
• You will present sales, revenue, and realistic forecasts to the management team.
• You will get supported by Marketing, Sales Operations, Sales Engineering, and Sales Enablement functions.
• To have consistent success, you will do accurate forecasting and maintain an up-to-date pipeline at all times. We believe sales is a balancing act!

Digital Account Executive

Financial Planning and Analysis

• Playing a pivotal role in monthly revenue and commission close procedures, including preparing journal entries, conducting reconciliations, and ensuring compliance.
• Collaborating with multiple departments to gather transaction information, investigate reconciling items, and address discrepancies.
• Managing account balances by reconciling, researching, and resolving discrepancies in accounts payable and receivable.
• Overseeing the invoicing process, including issuing invoices via municipal platforms or NetSuite and understanding taxation—how taxes are calculated based on revenue and the different types of taxes.
• Managing accounts payable, maintaining close relationships with the accounting team, and coordinating payment schedules.
• Handling accounts receivable, including the collection process, issuing formal protests for overdue invoices, and ensuring cash flow consistency.
• Conducting bank reconciliations to validate payments and outstanding balances.
• Developing and implementing financial policies when necessary to support the team and improve efficiency.

Financial Analyst – LATAM

Backend Engineer

• Develops programs, applications, and websites using PHP (Laravel) together with Vue.js or native JavaScript
• Improves the performance, scalability, and availability of our systems
• Develops cutting-edge web applications with a user-centric approach
• Troubleshoots issues as they arise and proactively anticipates and addresses potential problems
• Collaborates with co-developers and other relevant departments to ensure maximum efficiency and deliver world-class results
• Provides regular updates on project status to relevant stakeholders
• Evaluates and takes on tasks based on resolution priority and the company’s broader vision and goals

Full-Stack Engineer, Vue.js, Laravel

Software Engineer

• participates in the entire project life cycle, from product development and release to maintenance,
• researches, evaluates, and shares existing and upcoming new technologies with the team,
• provides communication with Product Managers, Designers, teammates, and co-working teams in order to write efficient code,
• produces new ideas to develop new features/setups or to improve existing applications and processes, and develops POC applications when necessary to demonstrate ideas,
• works closely with Back-End Developers to communicate with APIs,
• provides control of error channels to keep product quality at the highest level,
• writes code in a reusable, manageable, scalable way,
• is responsible for the maintenance and performance of new features in the front end,
• aims to keep code quality and information sharing at the highest level with daily code reviews.

Senior Front-End Developer

Frontend Engineer

• Owns the technical direction of frontend architecture across Vue.js applications running on 600M+ devices monthly in 25+ regions
• Designs and evolves our Micro Frontend Architecture
• Develops and maintains state-of-the-art web applications with a user-centric approach using Vue.js (Vue 3, Composition API, Pinia/Vuex)
• Writes reusable, well-tested code and creates/maintains scalable components
• Leads technical decision-making — writes RFCs, drives architectural reviews, and sets frontend standards across teams
• Improves the performance, scalability, and availability of our systems
• Troubleshoots interface software and debugs application code
• Leads, manages, and grows a team of frontend engineers — owning 1:1s, performance reviews, career development, and goal setting
• Mentors engineers across seniority levels and coaches them on both technical and career growth
• Fosters a culture of ownership, psychological safety, and continuous learning within the team
• Identifies skill gaps, creates development plans, and advocates for promotions and recognition
• Participates in hiring — interviews candidates, contributes to technical assessments, and helps grow the team
• Plans and prioritizes the team's roadmap in alignment with product and business goals; mentors sprint planning, backlog grooming, and capacity allocation
• Tracks team health metrics (velocity, quality, on-call load, engagement) and acts on them
• Represents the frontend team to senior leadership, communicating progress, risks, and trade-offs to non-technical stakeholders
• Drives cross-team alignment with product managers, designers, backend leads, QA, and SRE

Lead Front-end Developer – Vue.js

Onboarding Specialist

• You’ll be the face of Insider One to our clients! You’ll be the bridge between their needs and our technology
• Help our clients understand their needs and which of our features and products best match their goals and expectations
• Make sure our clients are utilizing our technology at their best so that we can fully provide them our world-class service. You’ll monitor and facilitate the customer’s adoption of our technology
• Work with our data-geeks (aka engineers and developers) and product specialists whenever it’s required to make sure the client has full tech support, if necessary
• Develop and maintain key account plans that identify opportunities to boost the value we’re looking to add to our clients’ organisation
• Proactively provide constant feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our client
• Establish a trusted adviser relationship that ensures our customer’s overall satisfaction with our services and technology
• Plan strategies to help the customers meet their objectives, prioritising and driving resolution of escalated customer issues
• Bring new product ideas to the table! As an account strategist, you will be helping our product and design gurus shape our product roadmap

Customer Onboarding Manager

Marketing

• Build and own the marketing strategy and execution for the UK, Benelux & Nordics, working closely with the global marketing team, your local team of marketing specialists, and the local sales team, to increase awareness, drive engagement, generate leads, and support conversion rates.
• Manage all local marketing activities: demand generation, ABM, events, customer marketing, web, content, and PR.
• Own the event marketing programme calendars, organising both Insider One-led events and external industry events; manage all aspects of the projects, from speaker recruitment to logistics.
• Create locally relevant assets to support sales and campaigns — for example, case studies, whitepapers, and guides.
• Work closely with sales to measure programme performance and lead quality.
• Act as the go-to for your market, providing insight on trends, unmet needs, and opportunities to deliver greater value to clients by extending company offerings.
• Identify emerging markets and market shifts whilst staying fully aware of new products and competitive status. Develop and implement fresh sales/marketing initiatives, strategies, and programmes to capture key demographics.
• Present marketing, revenue, and realistic forecasts to the management team.
• Collaborate with Marketing, Sales Operations, Sales Engineering, and Sales Enablement functions to ensure alignment and success.
• Maintain a clean, up-to-date pipeline and forecast accurately – after all, marketing and demand-gen is a balancing act!

Marketing Manager – UK & Nordics

Customer Success Manager

• You’ll be the face of Insider One to our clients! You’ll be the bridge between their needs and our technology.
• Help our clients understand their needs and which of our features and products best match their goals and expectations.
• Make sure our clients are utilizing our technology at its best so that we can fully provide them our world-class service.
• You’ll monitor and facilitate the customer's adoption of our technology.
• Work with our data-geeks (a.k.a. engineers and developers) and product specialists whenever it’s required to make sure the client has full tech support, if necessary.
• Develop and maintain key account plans that identify opportunities to boost the value we’re looking to add to our clients’ organization.
• Proactively provide constant feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our client.
• Establish a trusted advisor relationship that ensures our customer's overall satisfaction with our services and technology.
• Plan strategies to help the customers meet their objectives, prioritizing and driving resolution on escalated customer issues. Bring new product ideas to the table!

Account Manager

• Participating in meetings with key stakeholders, starting from onboarding kick-off and Business Review meetings.
• Discovering the strategic needs and direction of the customers, setting goals and objectives with a customer that will enable the teams to drive business impact.
• Analyzing stakeholder mapping and setting the overall strategy to capture the right frequency in touchpoints.
• Taking ownership of renewal success and strategy to achieve key commercial/contractual targets.
• Assisting sales with upselling and initiating opportunities with the right product and the right contact.
• Owning commercial targets regarding gross margin, collection package raise, and service level adjustments in the existing customer portfolio.
• Ensuring Customer Success realization is achieved and recognized across key stakeholders and reaching NPS targets, ensuring the best customer experience and success recognition.
• Achieving customer advocacy goals with the marketing team, with success stories, testimonials, and so on.
• Monitoring market trends and industry analysis to nurture key stakeholders aligned with Insider One Product and Strategic Roadmap execution.
• While this isn't a team management role, you will still have the opportunity to share your expertise with the rest of the team and even lead them in internal projects.

Consultant

• support seamless experiences to our partners
• troubleshooting technical issues
• finding resolutions for partner requests
• reviewing partner queries and finding creative solutions that streamline requirements
• leveraging knowledge to help partners with technical struggles
• contribute to building innovative products by sharing partner feedback with Product team
• meeting important SLAs like response time and issue resolutions

Product Support Consultant – German Speaker

DevOps Engineer

• is responsible for Insider One's technological well-being and has a lasting and profound impact on the development lifecycle,
• leads all phases of distribution operations, including the development and automation of solutions for site availability,
• develops internal solutions and applies best practices to further improve and automate site reliability,
• supports and develops continuous delivery and integration practices in collaboration with our development team,
• improves communication between development and operations teams, and corrects errors in previous stages of development,
• creates analytical tools to provide actionable insights into application performance, efficiency, and quality,
• analyzes and organizes in-depth code reviews to dynamically improve applications and ensure projects are completed on time,
• keeps our core and revenue-critical services and applications fast, stable, reliable, and accessible, and scales and protects our platform cloud infrastructure.

Solutions Engineer

• Develop a deep understanding in Martech domain to qualify prospect's goals and requirements effectively articulate Insider One's value offering
• Engage with prospects as a solution consultant and trusted advisor during the pre-sales process
• Contribute to the sales strategy connecting prospect's requirements and desires with Insider One platform and products
• Craft personalised demos and presentations, and pitch them to business and technical audience
• Take the lead of internal coordination for responding the technical parts of RFIs/RFPs
• Maintain awareness of product roadmap and new features, share the market insights with Product Management Team
• Take the responsibility for handing the new clients over to Insider One Customer Success Team for smooth onboarding experience
• Help sales team to create personalized decks & use cases when required and requested

Solutions Consultant

• Design, develop, and maintain scalable backend services and RESTful APIs using Laravel within a modular monolith architecture.
• Build and enhance multi-tenant SaaS features, ensuring proper data isolation and tenant-aware functionality.
• Write clean, well-tested, and maintainable code following Domain-Driven Design (DDD) principles, including Entities, Repositories, Managers, and DTOs.
• Collaborate with cross-functional teams to deliver new features and continuously improve existing functionality.
• Participate in code reviews, providing constructive feedback and maintaining high code quality standards.
• Work with code quality tools such as PHPStan, Rector, and Pint to ensure codebase consistency and reliability.
• Optimize database queries and implement caching strategies using Redis to improve performance.
• Troubleshoot and debug production issues, implementing robust and scalable solutions.
• Contribute to technical documentation and participate in architectural decisions.
• Leverage AI-powered development tools to enhance productivity and improve code quality.

Backend Software Developer, PHP, Laravel

Sales Engineer

• Become an expert in Insider One products.
• Make recommendations on supporting sales strategies, integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution, providing “best practice” advice to customers to optimize Insider One effectiveness.
• Proactively monitor our partners’ activities, facilitate, and provide on-time and around-the-clock insights and solutions to the partners.
• Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, pilot implementations, and ongoing sales consultation.
• Lead account services strategy in generating and developing business growth opportunities, working collaboratively with product, partner success, and sales teams across various product pillars to maximize business results with clients.
• Develop a deep understanding of both the customers and the competitive landscape, enabling a business dialogue to be conducted with C-level contacts and their teams.
• Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts.
• Demonstrated excellent verbal and written communication skills.

Solutions Consultant – Sales Engineer

Director

• Collaborate with the product team to align on data partnership efforts that supports our strategic growth initiatives globally.
• Establish and manage the overall project plans for each data partnership selection, onboarding & enablement.
• Build and manage relationships with diverse data providers, including data lake, data warehouse, niche providers.
• Negotiate, establish and execute annual business plans with strategic data partners.
• Establish & drive go-to-market activities with the data partners resulting in pipeline and revenue growth for Insider while elevating Insider’s partnership status with the strategic data partners.
• Collaborate with Insider marketing team and the partner to plan and execute co-marketing activities with the partners.
• Generate leads & manage your pipeline generated through and with the data partners globally.
• Leverage data partners to increase Insider’s brand awareness globally.
• Ensure all the adjacent organizations within Insider (Product, Sales, Marketing, Solution Consulting & Customer Success teams) are continually kept informed of progress to plan.