INSIDEA

Customer Success Manager

• Serve as the primary contact for a portfolio of clients using HubSpot.
• Develop and maintain strong, long-term client relationships.
• Understand client business objectives and tailor HubSpot solutions to meet those needs.
• Guide clients through onboarding and ensure successful implementation of HubSpot tools.
• Provide ongoing support and training on HubSpot’s features and best practices.
• Identify opportunities for clients to optimize HubSpot use and drive business growth.
• Monitor client usage and success metrics, proactively addressing any issues.
• Identify upsell and cross-sell opportunities to increase client spending and satisfaction.
• Regularly communicate with clients to review progress, gather feedback, and update on new features.
• Prepare and present reports on client performance and ROI from HubSpot.
• Collaborate with internal teams to resolve client issues and deliver exceptional service.

Graphics Designer

• Design and execute creative concepts for marketing and branding initiatives
• Collaborate with cross-functional teams to understand project requirements
• Develop and maintain our brand identity guidelines
• Create captivating visual assets for various digital platforms
• Design marketing collaterals that align with brand aesthetics
• Stay up-to-date with industry trends and best practices
• Conduct regular design reviews and brainstorming sessions

Graphic Designer

Executive Assistant

• Proactively reach out to users via phone calls, emails, and SMS based on workflows built in HubSpot.
• Should have hands-on experience to manage and use HubSpot CRM.
• Engage users who paused or did not complete onboarding/quiz steps to reinitiate their journey.
• Respond promptly to users who request assistance or have product-related questions.
• Follow pre-defined scripts and maintain accurate product knowledge (scripts will be collaboratively developed with Vivoro).
• Support conversion efforts by helping customers understand offerings and encouraging purchases.
• Perform CRM-related tasks such as logging conversations, updating customer records, and tracking engagement.
• Provide operational support linked to customer engagement, as needed.

Virtual Assistant

Implementation Specialist

• Lead HubSpot portal setup, customization, and data migration for new clients
• Streamline sales and marketing workflows using HubSpot’s CRM and automation tools
• Create and manage landing pages, forms, email campaigns, and effective calls-to-action
• Analyze and segment lists based on email engagement and website interactions for targeted lead nurturing
• Configure deal stages and manage sales pipelines within HubSpot
• Collaborate with Customer Success Managers to foster strong client relationships and ensure effective implementation
• Conduct tests to continually improve HubSpot processes and conversion rates
• Import data into HubSpot CRM and complete data mapping
• Segment lists based on email engagement and website interactions
• Analyze results to optimize lead nurturing workflows for improved conversion rates.

HubSpot Implementation Specialist

Sales

• Drive the full sales cycle from prospecting to closing deals.
• Promote and sell digital marketing services (SEO, PPC, content marketing, social media, etc.) and/or HubSpot CRM solutions.
• Identify and engage potential clients through cold calling, networking, and inbound leads.
• Conduct needs analysis and tailor customized proposals and presentations.
• Manage pipeline using CRM tools, preferably HubSpot.
• Collaborate with marketing and technical teams to ensure seamless onboarding and service delivery.
• Meet or exceed monthly and quarterly sales targets.

Sales Specialist

Account Manager

• Build and maintain strong, long-established client relationships.
• Understand client needs and objectives, and communicate them effectively to internal teams.
• Collaborate with clients to understand their business goals and develop tailored digital marketing strategies to achieve these objectives.
• Oversee the execution and optimization of digital marketing campaigns across various channels, including SEO, SEM, social media, content marketing, and email marketing.
• Address the complexities of international B2B marketing, including regional trends and cultural differences.
• Develop strategies to meet sales and growth targets, identifying opportunities for upselling or cross-selling.
• Act as the primary client contact, addressing inquiries and ensuring expectations are met through internal coordination.
• Coordinate with internal teams to deliver projects on time and within budget, monitoring progress and client satisfaction.
• Work with the sales team to identify new business opportunities and prepare proposals, presentations, and contracts.
• Provide regular client reports on performance, analyzing data to identify trends and opportunities for improvement.

Digital Account Manager

• Drive the full sales cycle from prospecting to closing deals
• Promote and sell digital marketing services (SEO, PPC, content marketing, social media, etc.) and/or HubSpot CRM solutions
• Identify and engage potential clients through cold calling, networking, and inbound leads
• Conduct needs analysis and tailor customized proposals and presentations
• Manage pipeline using CRM tools, preferably HubSpot
• Collaborate with marketing and technical teams to ensure seamless onboarding and service delivery
• Meet or exceed monthly and quarterly sales targets

Growth Marketing

• Drive the full sales cycle from prospecting to closing deals
• Promote and sell digital marketing services (SEO, PPC, content marketing, social media) and/or HubSpot CRM solutions
• Identify and engage potential clients through cold calling, networking, and inbound leads
• Conduct needs analysis and tailor customized proposals and presentations
• Manage pipeline using CRM tools, preferably HubSpot
• Collaborate with marketing and technical teams to ensure seamless onboarding and service delivery
• Meet or exceed monthly and quarterly sales targets

Growth Specialist

• Manage a portfolio of clients using HubSpot’s CRM, marketing, sales, and service tools
• Build strong client relationships and serve as primary contact
• Understand client business objectives and tailor HubSpot solutions
• Guide clients through onboarding and implementation of HubSpot tools
• Provide ongoing support and training on HubSpot features and best practices
• Monitor client usage and success metrics and proactively address issues
• Identify upsell and cross-sell opportunities
• Prepare and present reports on client performance and ROI
• Collaborate with sales, marketing, and customer success teams to resolve client issues

• Serve as the primary contact for a portfolio of clients using HubSpot
• Develop and maintain strong, long-term client relationships
• Understand client business objectives and tailor HubSpot solutions
• Guide clients through onboarding and ensure successful HubSpot implementation
• Provide ongoing support and training on HubSpot features and best practices
• Monitor client usage and success metrics; proactively address issues
• Identify upsell and cross-sell opportunities and prepare client performance reports
• Collaborate with internal teams to resolve client issues and deliver service

Social Media Manager

• Senior Social Media Specialist to run client’s social media pages and oversee online presence
• Create engaging content, strategies, monitoring usage statistics, and managing social campaigns
• Stay up-to-date with digital technologies and social media trends; possess outstanding communication abilities
• Manage client social media presence to grow online traffic and consumer interaction; support marketing and sales efforts
• Design and implement social media strategies aligned with business goals; define KPIs and report ROI
• Research current benchmark trends and audience preferences
• Engage with followers and develop discussions; respond to queries timely
• Collaborate with designers to ensure top-notch content quality; innovate content types to drive engagement

Customer Success Manager

Graphic Designer

Virtual Assistant

HubSpot Implementation Specialist

Sales Specialist

Digital Account Manager

Customer Success Manager

Customer Success Manager

Sales Specialist

Growth Specialist

Customer Success Manager

Customer Success Manager

Customer Success Manager

Sales Specialist

Growth Specialist

Social Media Executive