Lead Generation and Appointment Setting
Cold Outreach: Conduct outbound calls to general contractors, property managers, and tradespeople to introduce the company and establish initial contact.
Pitching Services: Clearly communicate the company’s demolition and clean out services using simple, industry appropriate terminology without selling or quoting prices.
Qualified Bookings: Secure appointments for the business owner or internal team by confirming interest and availability.
Bilingual Communication: Utilize English and Spanish as needed to handle diverse business to business conversations.
Objection Handling: Respond calmly and professionally to pushback, questions, and rejection while maintaining consistent tone and confidence.
CRM Management and Data Accuracy
Contact Documentation: Accurately capture and log names, emails, phone numbers, addresses, and detailed call notes after every interaction.
CRM Updates: Maintain clean and up to date records inside Jobber and Go High Level.
Lead Categorization: Properly tag and organize contacts based on cold, warm, hot, past client, or referral potential.
Data Integrity: Ensure information entered is complete, accurate, and usable for long term follow up and marketing efforts.
Backend Operations and Automation Support
Automation Support: Assist with triggering and managing follow up automations based on call outcomes and lead status.
CRM Synchronization: Support the alignment of data between Jobber and Go High Level so both systems remain consistent.
Workflow Support: Help maintain backend workflows so no leads or opportunities fall through the cracks.
Intake and Documentation: Assist with forms, submissions, and internal documentation tied to lead intake and job tracking.
Internal Coordination and Process Improvement
Team Collaboration: Work closely with the owner, office manager, and admin team to follow SOPs and daily priorities.
Task Delegation Support: Take ownership of recurring operational tasks to free up internal staff for revenue generating work.
Process Awareness: Identify inefficiencies, gaps, or breakdowns in workflows and communicate improvement opportunities.
Consistent Execution: Maintain daily discipline, accountability, and follow through without requiring close supervision.

Requirements

Previous experience with cold calling or appointment setting in a B2B environment
Comfortable speaking with business owners, contractors, and decision makers
Strong communication skills with a calm, confident, and professional tone
Ability to quickly learn construction related terminology such as interior demolition, exterior demolition, selective demo, and full demo
Experience working with CRMs or backend business systems
Highly organized with strong attention to detail and data accuracy
Self motivated and able to manage tasks with minimal supervision
Comfortable handling rejection and maintaining consistency day to day
Teachable and open to learning new systems and processes
Business minded with the ability to understand workflows and operational priorities
Bilingual English and Spanish Preferred but Not Required
Experience in construction, demolition, or property management environments
Familiarity with Jobber or Go High Level

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cold callingappointment settingCRM managementdata accuracylead categorizationautomation supportworkflow supportconstruction terminologydocumentationprocess improvement

Soft Skills

strong communicationcalm demeanorprofessional tonehighly organizedattention to detailself-motivatedtask managementrejection handlingteachablebusiness minded