Inside Out Group

Bookkeeping Admin Assistant

Inside Out Group

part-time

Posted on:

Location Type: Remote

Location: Mexico

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Salary

💰 $6 - $8 per hour

About the role

  • Customer Onboarding: Set up new customers in billing and payment systems.
  • Payment Processing: Enter and update customer credit card information securely; send invoices and ensure correct weekly or monthly billing.
  • Collections & Follow-ups: Proactively follow up on declined payments and contact customers via phone or email to obtain updated payment details.
  • Bookkeeping: Perform basic bookkeeping tasks and record transactions accurately in QuickBooks Desktop.
  • Data Management: Manage billing data using Invoice2Go and maintain updated customer lists using Google Sheets.
  • Business Admin: Handle administrative backend tasks such as registrations, insurance documents, and general records.
  • Communication: Make outbound calls to customers regarding billing questions or payment issues as needed.
  • Ad-Hoc Support: Support additional administrative tasks and rental property information management as assigned.

Requirements

  • Highly fluent English (spoken and written) for professional customer interaction.
  • Hands-on experience using QuickBooks Online (knowledge of Desktop is a plus, but Online is the primary tool).
  • Strong experience with Google Workspace (especially Google Sheets).
  • Comfortable and responsible when working with sensitive customer billing and credit card information.
  • Comfortable making phone calls to US-based customers when required.
  • High attention to detail, accuracy, and a strong sense of confidentiality and trust.
  • Nice to Have: Experience using Invoice2Go or similar invoicing platforms.
  • Nice to Have: Experience working with seasonal or service-based businesses.
  • Nice to Have: Basic understanding of collections and accounts receivable.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
QuickBooks OnlineQuickBooks DesktopGoogle SheetsInvoice2Gobookkeepingpayment processingdata managementcollectionsbilling systemsadministrative tasks
Soft skills
communicationattention to detailaccuracyconfidentialitytrustcustomer interactionresponsibilityproactive follow-uporganizational skillsadaptability