Operations Assistant
Inside Out Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇿🇦 South Africa
Visit company websiteSalary
💰 $8 - $10 per hour
Job Level
Mid-LevelSenior
About the role
- Track action items from executive meetings; chase down deliverables from leadership to ensure projects stay on schedule and proactively identify blockers.
- Help manage cross-team projects, track milestones, and remove technical or administrative blockers for various departments.
- Maintain and update the company intranet (Notion). Ensure SOPs, policies, and procedures are current and organized.
- Support company scorecard management; follow-up with team members to ensure weekly KPIs and metrics are updated accurately.
- Assist with rare but complex scheduling for the executive team (6+ stakeholders); take detailed meeting notes and distribute action items.
- Build and format slide decks using established templates; create and distribute internal surveys.
Requirements
- Previous experience in operations, project coordination, or executive support roles
- Experience working in e-commerce, SaaS, and luxury or high end brands within startup environments.
- A high level of experience with Notion is strongly preferred.
- Proficiency using AI tools to improve workflows and produce work beyond basic chat usage
- Strong spreadsheet skills with the ability to build formulas and dashboards
- Strong familiarity with ClickUp is preferred
- Advanced working knowledge of Google Workspace including Docs, Sheets, and Slides
- Experience using Slack for professional team communication
- Ability to work confidently with executive teams and handle direct communication
- Experience working across time zones and with globally distributed teams
- Strong organizational skills and attention to detail
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project coordinationoperations managementspreadsheet skillsformula buildingdashboard creationAI tools proficiencyNotionClickUpGoogle WorkspaceSlack
Soft skills
organizational skillsattention to detailcommunication skillscross-team collaborationexecutive supportproblem-solvingtime managementadaptabilitystakeholder managementmeeting facilitation