Manager, Case Management – Registered Nurse/Social Worker
Inova Health
full-time
Posted on:
Location Type: Hybrid
Location: Falls Church • Virginia • United States
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About the role
- Participates in the interviewing/hiring process by reviewing job profiles, reviewing candidate applications/resumes, developing behavioral interview questions, conducting and evaluating interviews in a timely fashion and providing feedback/recommendations on hiring decisions.
- Ensures referrals are initiated to appropriate next level of care (e.g. acute care, home health care, hospice, SNF, LTAC, clinics, TCM), in a timely manner, and coordinates ordering of medical equipment/supplies for safe discharge planning or ongoing care planning.
- Works with staff to facilitate family meetings with all patients as requested by patient, family or healthcare teams. Leads collaboration with physician and members of the interdisciplinary teams to facilitate care for designated caseloads.
- Supports the contact of families, physicians or other healthcare team members in anticipation of specials needs of the patients or families, in a timely manner, to facilitate effective treatment plans.
- Provides educational materials and methods in support of team members' abilities to document appropriately to patients' level of understanding and motivation.
- Ensures that patients/families are appropriately assessed for needs with a developed and individualized continuing care plan in collaboration with physician.
- Educates staff on variances in patient responses and how to proactively adjust the care plan in coordination with the interdisciplinary team.
- Supervises staff on the screening process with patients within 24 hours of admission for appropriate services and interventions
- Evaluates the team members under their supervision assuring proper knowledge gaps are closed and provided necessary education to develop the case manager to the highest level possible.
- Participates in evaluation of metrics and problem solves with the case managers under their supervision to achieve operational goals and metrics.
- Performs additional duties as assigned.
Requirements
- Education: Requires a Bachelor's Degree in Nursing (BSN) or Master's Degree in Social Work (MSW).
- Experience: Three (3) years of experience in case management or relevant nursing experience to include utilization review, discharge planning, outcomes management, transitional planning, assessment, care planning and service implementation and two (2) years of direct supervisor/manager experience.
- License: Must be licensed in the Commonwealth of Virginia to practice as a Registered Nurse (RN) upon start.
- Certification: Basic Life Support (BLS) for Healthcare Provider certification from the American Heart Association required upon start.
- Must have one of the following: Accredited Case Manager (ACM) or Certified Case Manager (CCM), or MCG/UR or, Certified Clinical Transplant Social Worker (CCTSW) pr N/ASW-CM (ASWCM) or licensed as a Social Worker (LCSW) in Virginia or eligible to practice on the Commonwealth of Virginia as a Social Worker within 12 months of hire.
Benefits
- Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
- Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
- Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementutilization reviewdischarge planningoutcomes managementtransitional planningassessmentcare planningservice implementationsupervisioneducation
Soft Skills
interpersonal communicationcollaborationleadershipproblem solvingevaluationfeedbackorganizationtimelinessfacilitationadaptability
Certifications
Registered Nurse (RN)Basic Life Support (BLS)Accredited Case Manager (ACM)Certified Case Manager (CCM)Certified Clinical Transplant Social Worker (CCTSW)Licensed Clinical Social Worker (LCSW)N/ASW-CM (ASWCM)