Inoapps

Consultant

• Lead Oracle Cloud PPM solution design workshops and business process discussions.
• Define and implement project structures, financial plans, budgets, forecasts, cost controls, and billing processes.
• Lead requirements gathering, solution architecture, configuration, testing, training, and deployment activities.
• Advise clients on industry best practices and Oracle Cloud capabilities.
• Design and implement integrations between PPM and Oracle Financials, Procurement, SCM, and external construction systems.
• Support project governance, risk management, scope control, and stakeholder engagement.
• Lead functional teams and mentor junior consultants.
• Oversee SIT, UAT, cutover planning, and hypercare activities.
• Support business development activities, solution demonstrations, and pre-sales engagements.
• Ensure solutions align with UK construction industry regulations and reporting requirements.

Cloud PPM Functional Consultant

Analyst

• Administer and support Oracle Engineered Systems, including Oracle Private Cloud Appliance, Exadata, ZFS, and related infrastructure components
• Monitor platform health, capacity, and performance to maintain service availability and reliability
• Perform routine maintenance, patching, upgrades, and lifecycle management across supported environments
• Configure and support networking components including VLANs, switches, routing, firewall coordination, and connectivity across hosted and private cloud environments
• Administer Linux and associated operating system environments, ensuring security, patch compliance, and operational stability
• Support virtualization, storage, and system integration activities across infrastructure platforms
• Investigate and resolve complex infrastructure incidents, performance issues, and service requests within agreed service levels
• Support infrastructure project delivery, including implementation, migration, testing, and documentation activities
• Collaborate with database, application, and customer teams to resolve cross-platform issues and improve service quality
• Document technical procedures, support runbooks, infrastructure diagrams, and operational standards
• Identify opportunities to improve platform resilience, automation, monitoring, and service efficiency
• Share knowledge with team members and contribute to best practices across the infrastructure function

Senior Infrastructure Analyst

• End-to-end support of Oracle customers through Incident, Problem and Change management.
• Ad hoc project requirements (providing estimates and implementing changes)
• Providing advice and guidance to customers verbally or in writing on a timely basis, according to defined SLAs.
• Maintain a record of all communication and actions in inoapps IT Service Management and other time tracking applications.
• Take the lead on individual service improvement initiatives as requested and ensure their successful and timely delivery.
• Proactively identify and drive automation opportunities to improve team efficiency including the use of AI where appropriate.
• Proactively analyse and identify recurring Incidents and Problems to fix problem, provide workarounds and/or create knowledge document in line with problem management practices.
• Identify and contribute towards continuous improvement of Standard Operating Procedures and Support Documentation.
• Identify and manage risks to the customer and/or escalate to Service Delivery Manager / Customer Success Manager.
• Provide technical input to client reviews.
• Maintain and develop technical knowledge and skills.
• Assist in functional pre-sales and support transitions.
• Provide support on a 24x7 basis via shift rotation.
• Evaluate and promote new technologies and enhancements.

Cloud PPM Functional Consultant

Senior Infrastructure Analyst

MS HCM Functional Support Consultant