innovIT AG

Customer Support

• Direct customer-facing contact
• You will work directly with the Head of Datacenter Infrastructure and the client’s team
• Schedule all customer-requested work assignments at the data center locations in Bavaria
• Coordinate incident/repair deployments – as part of a strong team
• Take on organizational coordination and documentation
• Close collaboration with on-site technicians
• Material coordination and on-site checks
• Coordinate quotes/proposals for additional orders
• Create, review and comprehensively file all service reports for construction and maintenance activities
• Verify all deployment-related documents for completeness

Coordination Specialist, Project Assistant – Field Service (Customer Support & Service)