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Coordination Specialist, Project Assistant – Field Service (Customer Support & Service)
innovIT AGProject assistant for Field Service responsibilities, coordinating client requests and operational tasks for data centers across Bavaria. Located in Nürnberg with hybrid working setup.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational coordination and documentation skills, with a focus on customer satisfaction and effective communication. Proficient in managing service reports and coordinating with technical teams in data center environments.
Highest-signal resume keywords
Coordination ExperienceTechnical Service KnowledgeMS Office ProficiencyStrong Communication SkillsAdministrative Processing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CoordinationDocumentationService ReportingIncident ManagementProposal Coordination
Soft Skills
Structured Working StyleReliabilityTeam CollaborationWillingness to LearnCustomer Satisfaction Focus
Tools & Technologies
ERP Tools
Industry Keywords
Data CenterTechnical ServiceField ServiceConstruction EnvironmentIT Project Environment
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Direct customer-facing contact
- You will work directly with the Head of Datacenter Infrastructure and the client’s team
- Schedule all customer-requested work assignments at the data center locations in Bavaria
- Coordinate incident/repair deployments – as part of a strong team
- Take on organizational coordination and documentation
- Close collaboration with on-site technicians
- Material coordination and on-site checks
- Coordinate quotes/proposals for additional orders
- Create, review and comprehensively file all service reports for construction and maintenance activities
- Verify all deployment-related documents for completeness
Requirements
What you’ll need- Resident in the Nuremberg area / metropolitan region
- Commercial or technical qualification
- Experience in coordination / administrative processing
- Experience in a corporate environment or with major clients
- Very structured and conscientious working style
- Enjoy working with technicians – on an equal footing
- Willingness to learn and interest in new topics
- Good spoken and written English
- Confident user of MS Office / ERP tools
- Strong communication skills and reliability
- Genuine motivation from consistently satisfied customers
- Advantageous: Experience in Technical Service / Field Service
- Knowledge of construction or IT project environments
Benefits
Comp & perks- Modern workplace at the noris network office in Nuremberg
- Clearly defined responsibilities and structured processes
- Attractive compensation and opportunities for development
- Work with a growing, innovative company within the noris group
- Hybrid / home office option