Innovative Solutions

AI Engineer

• Design and build production Generative AI applications using Amazon Bedrock (Claude, Nova, Llama)
• Develop RAG pipelines using vector databases (Weaviate, OpenSearch, Pinecone, Chroma, FAISS)
• Build AI agents and multi-agent workflows using LangChain, LlamaIndex, Bedrock Agents, or custom frameworks
• Implement prompt engineering, embeddings, and fine-tuning strategies
• Create serverless AWS architectures using Lambda, API Gateway, Step Functions, EventBridge
• Build REST and WebSocket APIs using FastAPI or Flask
• Design data ingestion, ETL/ELT pipelines, and semantic search systems
• Implement observability, logging, and performance optimization for AI workloads
• Collaborate with clients and internal teams in an agile delivery model

Gen AI Engineer

Architect

• Serve as the internal expert on all AWS funding programs, assessing opportunity eligibility, identifying compliance risks, and designing funding strategies that align with AWS program rules
• Analyze opportunity details to recommend appropriate funding programs and estimate potential funding amounts
• Partner closely with sales to ensure funding approaches are accurate, compliant, and optimized before submission
• Ensure accurate opportunity staging, tagging, and data integrity in Salesforce for all funding-eligible opportunities
• Manage opportunity registration and funding alignment in AWS Partner Central and ACE
• Monitor and resolve discrepancies between Salesforce and AWS systems
• Own the end-to-end funding request lifecycle, including documentation, submission, approvals, and audit readiness
• Enforce compliance with program-specific requirements such as MAP, MVA, WAFR, and OLA validation
• Track funding status and proactively communicate outcomes, blockers, and next steps
• Partner with Finance on funding forecasting, collections, reconciliation, and revenue recognition
• Support month-end and quarter-end close with accurate funding reporting
• Provide hands-on guidance to sales teams on funding eligibility, rules, and processes
• Develop and maintain internal funding playbooks, checklists, and reference materials
• Act as the primary escalation point for funding-related questions
• Report on funding pipeline, approvals, disbursements, and program utilization
• Analyze trends and KPIs to improve funding capture rates and operational efficiency

AWS Funding Architect

DevOps Engineer

• Design and implement scalable, secure AWS infrastructure using Infrastructure as Code (IaC) practices across multiple client engagements simultaneously.
• You'll build CI/CD pipelines, automate deployment processes, and establish monitoring and observability solutions that enable clients to operate efficiently in the cloud.
• Collaborate with client technical teams to implement DevOps best practices, troubleshoot complex infrastructure issues, and provide knowledge transfer to ensure long-term success.
• Your work will directly support our AWS DevOps Competency and help clients achieve their digital transformation objectives.

Cloud Engineer – DevOps

Technical Account Manager

• Serve as the primary point of contact for assigned Managed Services accounts, building trust and delivering exceptional support
• Meet regularly with customers to review service performance and align technology roadmaps with business goals
• Maintain high customer satisfaction scores and Net Promoter Scores (NPS)
• Ensure timely response to customer inquiries and proactive communication of service updates
• Consult with customers to understand their business and technical objectives; recommend architecture, security controls, and best-practice solutions
• Own and resolve customer escalations and requests efficiently and effectively
• Communicate status updates, planned changes, and maintenance activities in plain language to non-technical stakeholders
• Coordinate with internal engineering and support teams to ensure services are delivered efficiently and meet SLAs
• Partner with the sales team to identify and execute cross-sell and up-sell opportunities within existing accounts
• Meet quarterly targets for identifying new service opportunities within assigned accounts
• Contribute to account growth metrics and revenue expansion
• Develop and maintain comprehensive account plans for assigned customers
• Stay current on emerging technologies and service offerings to better advise customers
• Achieve AWS Cloud Practitioner certification within six months of hire
• Maintain accurate customer documentation and interaction records
• Contribute to internal knowledge base and best practices documentation