Innovation Federal Credit Union

Operations

• Provide leadership and strategic direction for IT Operations, including infrastructure, cloud platforms (Azure), Microsoft 365, and enterprise systems
• Lead and develop high-performing teams through coaching, mentorship, and a culture of accountability and continuous improvement
• Ensure IT services are reliable, secure, and optimized to support strong member and employee experiences
• Drive maturity and continuous improvement in IT Service Management practices, including incident, problem, change, and capacity management
• Translate enterprise strategy into multi-year operational plans, roadmaps, and investment priorities
• Manage IT Operations budgets and ensure cost-effective use of resources, including vendor and third-party partnerships
• Oversee enterprise infrastructure and cloud environments, ensuring scalability, performance, and resilience
• Establish strong governance, standards, and control frameworks to support regulatory compliance and operational excellence
• Lead disaster recovery and business continuity planning, ensuring readiness through regular testing and alignment to business needs
• Collaborate with internal teams (Security, Architecture, Data, and Platforms) to deliver secure, scalable, and innovative technology solutions.

VP IT Operations

Data Engineer

• Collaborate with data engineers, analysts, and business stakeholders to support data initiatives
• Contribute to a positive, inclusive team environment aligned with Innovation’s values
• Actively participate in learning, mentoring, and professional development opportunities
• Communicate effectively with both technical and non-technical colleagues
• Support the delivery of data solutions that enhance member experience and service delivery
• Ensure data supports accurate, timely insights that benefit members and internal teams alike
• Understand how data products ultimately support member outcomes and organizational goals
• Assist in building, maintaining, and optimizing data pipelines and integrations
• Support data ingestion, transformation, and validation processes
• Contribute to the development of analytics-ready datasets and semantic models
• Leverage modern data and cloud platforms to improve efficiency and scalability
• Support accurate and reliable reporting through high-quality data practices
• Assist in automating data processes to improve efficiency and reduce manual effort
• Contribute to analytics and insights that support sound financial and operational decisions
• Maintain documentation to ensure sustainability and knowledge sharing
• Follow data governance, privacy, and security standards
• Support data accuracy, lineage, and consistency across systems
• Identify and escalate data quality issues or risks in a timely manner
• Contribute to responsible handling of sensitive and confidential information

VP IT Operations

Junior Data Engineer