InnovAge

Scheduling Coordinator

• Schedules appointments with internal providers and external network specialists’ offices
• Assists in prioritizing the scheduling of participants by consulting with medical staff
• Works as a liaison to specialists’ offices for coordinating care
• Coordinates with the transportation department to schedule outside and special in-house appointments
• Ensures that appointment information is relayed to appropriate departments and caregivers
• Takes information from participants to start the triage process