Innovaccer

Senior Director – Practice Transformation

Innovaccer

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Develop and own a structured, account-by-account adoption strategy across the portfolio of hospital systems, group practices, and individual practices
  • Conduct independent account diagnostics — identify workflow barriers, stakeholder resistance, reimbursement misalignments, or training gaps driving underutilization
  • Translate product features into concrete clinical and operational value propositions tailored to each practice setting and specialty
  • Build deployment and rollout plans that account for enterprise complexity, including multi-site group practices and integrated health systems
  • Lead the strategic embedding of the product within practice workflows — not just training, but genuine workflow redesign where needed
  • Map and leverage the patient care journey across both primary care and specialist environments to identify the highest-value integration points
  • Advise practices on FFS-to-VBC transitions and position product use within population health and value-based care frameworks
  • Demonstrate fluency in single and multi-specialty group practice dynamics, including clinical hierarchies, referral patterns, and operational constraints
  • Lead, develop, and hold accountable a team of Directors and clinical field nurses driving in-practice adoption across the account base
  • Establish clear performance expectations, structured account ownership, and data-driven prioritization for the field team
  • Coach Directors from tactical account management to genuine strategic ownership - and hold them accountable for building the same capability in their nurses
  • Build a team culture of ownership, accountability, and continuous improvement
  • Navigate complex stakeholder environments — engaging credibly at the C-suite and CMO level while also influencing front-line staff and physicians
  • Build and maintain durable relationships with practice administrators, medical directors, and clinical champions across the account base
  • Represent the organization in strategic conversations with health system leadership around population health strategy, care transformation, and technology integration
  • Advise provider accounts on billing and reimbursement implications of product adoption, with working knowledge of CPT coding, payer policy, and quality incentive programs
  • Fluent in VBC frameworks including ACO structures, MSSP, HEDIS metrics, and shared savings models — able to position the product as an enabler of VBC performance for both PCPs and specialists
  • Identify reimbursement-driven adoption opportunities and work with internal stakeholders to develop supporting materials

Requirements

  • 8+ years of experience in clinical field roles, healthcare sales, or provider engagement - with at least 3 years in a leadership capacity
  • Demonstrated track record of independently owning and driving product adoption in physician practice or health system environments
  • Deep familiarity with physician practice operations, clinical workflows, and the patient care journey across primary care and specialist settings
  • Working knowledge of healthcare billing, CPT coding, and reimbursement basics
  • Fluency in value-based care models — including ACO/MSSP structures, quality metrics (HEDIS, MIPS), and population health tool deployment
  • Proven ability to lead and develop clinical or field-based teams — setting strategy, driving accountability, and building capability
  • Excellent executive communication skills — able to command the room with CMOs and health system leaders while also influencing front-line clinical staff
  • RN, NP, or clinical background strongly preferred; deep healthcare operations experience considered in lieu
Benefits
  • Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
  • Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
  • Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
  • Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CPT codinghealthcare billingreimbursementvalue-based careACO structuresMSSPHEDIS metricspopulation healthclinical workflowspatient care journey
Soft Skills
leadershipstrategic ownershipaccountabilitycommunicationrelationship buildingcoachinginfluencingteam culture developmentperformance managementstakeholder engagement
Certifications
RNNP