InnovaCare Health

Recruitment

• Support recruiters and hiring managers in posting open positions and searching for qualified candidates.
• Provide administrative and operational support throughout the entire recruitment and hiring process.
• Help source qualified candidates through job boards, referrals, networking, job fairs, and other recruiting initiatives.
• Coordinate candidate communications, including scheduling interviews and maintaining timely follow-up.
• Conduct initial phone screenings to verify candidate interest, availability, and basic qualifications.
• Maintain accurate candidate records and applicant tracking system (ATS) updates throughout the hiring process.
• Coordinate pre-employment requirements such as drug screenings, onboarding paperwork, and new hire documentation, including I9s and E-Verify.
• Prepare regular recruitment reports, including hiring activity, interview status updates, and recruiting metrics.
• Stay informed on healthcare hiring trends and labor market conditions to support recruiting efforts.
• Ensure recruitment activities comply with company policies as well as federal, state, and local employment laws.

Recruitment Coordinator

Call Center Representative

• Own enterprise contact center performance across all markets
• Convene and chair weekly cross-market operations reviews
• Build and maintain the contact center's operating calendar
• Sponsor the enterprise QA program across all contact channels
• Approve the weekly staffing plan and review forecast accuracy

Recruitment Coordinator

Contact Center Director