Inlogik

Technical Writer

Inlogik

full-time

Posted on:

Location Type: Hybrid

Location: Hawthorn • Australia

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About the role

  • Write and update user guides, short guides, and admin guides using MadCap Flare to reflect new features, product changes, and client-specific configurations.
  • Collaborate with product teams, SMEs, and stakeholders to gather accurate and timely information.
  • Consolidate information from JIRA tickets, work orders, release notes, and existing content to create clear, user-friendly resources.
  • Maintain internal reference guides and ensure all documentation meets style, terminology, and quality standards.
  • Manage documentation tasks from request through publication.
  • Maintain collateral catalogues and version history records.
  • Proofread and provide quality assurance for content produced by others.
  • Identify opportunities to improve the usability, structure, and accessibility of documentation.

Requirements

  • 2+ years experience with technical writing and a strong ability to simplify complex information.
  • Excellent communication, collaboration, and attention to detail.
  • Demonstrated ability to manage multiple tasks and maintain high standards of accuracy.
  • An understanding of SaaS products or technical environments.
  • Experience with MadCap Flare (or similar single-source authoring tools), exposure to fintech products and white labelling is advantageous.
Benefits
  • Competitive Market Rate
  • Hybrid – only 2 days in office + flexible start and finish hours
  • Paid Parental Leave
  • Birthday Leave
  • Volunteer Leave
  • Awards
  • Training
  • Employee referral Bonus
  • and much more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical writingsimplifying complex informationproofreadingquality assurancedocumentation managementuser guide creationadmin guide creationcollateral cataloguingversion history maintenanceusability improvement
Soft Skills
communicationcollaborationattention to detailtask managementaccuracy