Inkster GmbH

Administrative Assistant

• Plan, create and optimize creative email and SMS campaigns across the entire customer journey
• Develop new automations and customer flows
• Analyze customer behavior and derive new ideas for CRM campaigns
• Own the quality of customer communications in collaboration with Customer Support
• Identify recurring customer issues and develop appropriate solutions
• Analyze metrics such as repurchase rate and customer satisfaction
• Work closely with Performance Marketing, Design, Content and Product Development

CRM & Customer Experience Manager

Content Creator

• You independently produce content for our social media channels — from planning and filming/photographing to publishing.
• You photograph and film our natural 2-week tattoos for Instagram, TikTok and other digital channels — both in spontaneous moments and in planned shoots.
• You create creative Reels, TikToks, Stories and other social formats using Instagram, Canva and video-editing tools such as CapCut or Final Cut Pro.
• You independently carry out briefings and develop your own ideas for high-performing, trend-relevant content.
• You analyze the performance of your content and derive optimization opportunities for future posts.
• You work closely with our Creative Strategist and support the execution of creative campaigns.
• You monitor current social media trends, creator formats and platform developments and proactively introduce new ideas to the company.

Content Creator, Full-time

Ecommerce

• Gestaltung, Pflege & Optimierung von Produktseiten & Landingpages
• Instandhaltung & Pflege von Shop-Apps und Tools
• Vorbereitung von Sales und saisonalen Kampagnen innerhalb des Online-Shops
• Unterstützung bei der Entwicklung neuer Angebote & Features im Online-Shop
• Analyse von Nutzerverhalten und Shop-Performance
• Unterstützung bei der Entwicklung von A/B Tests
• Enge Zusammenarbeit mit den Bereichen Marketing, Content und Operations

CRM & Customer Experience Manager

Content Creator, Full-time

E-Commerce Manager, Werkstudent