inKind

Full-stack Engineer

• Design, develop, and maintain high-quality React Native applications for iOS and Android
• Build performant, scalable, and maintainable mobile experiences
• Collaborate closely with your pod to rapidly prototype and ship new features
• Partner with product and design teams to translate business goals into elegant technical solutions
• Build mobile interfaces and workflows that integrate AI-powered capabilities and LLM-driven experiences
• Collaborate with backend and AI engineering teams to support recommendation systems, conversational experiences, personalization, and intelligent automation
• Integrate with modern AI infrastructure and APIs where appropriate
• Help define best practices for AI-native mobile product experiences
• Leverage AI coding agents and modern developer tooling to accelerate engineering velocity
• Evaluate and improve workflows using AI-assisted development practices
• Maintain strong engineering judgment while validating AI-generated code and architectural suggestions
• Contribute to engineering efficiency through automation and tooling improvements
• Optimize rendering, state management, app startup time, memory usage, and overall mobile performance
• Work across React Native and native platform integrations when necessary
• Improve application observability, reliability, and scalability
• Help shape frontend architecture and technical direction across pods
• Write clean, testable, well-documented Typescript code
• Participate in code reviews, architecture discussions, and engineering planning
• Build and maintain automated tests and CI/CD workflows
• Share knowledge and mentor other engineers across the organization
• Contribute to a strong engineering culture focused on ownership, speed, and continuous improvement

Senior React Native Software Engineer

QA Automation Engineer

• Architect and build complex journey flows - multi-branch, behavior-triggered, time-delayed - that respond dynamically to what users do in the app
• Create sophisticated email, SMS, and push templates using dynamic templating (in Liquid): conditional content blocks, personalized variables, abort conditions, and live data pulls
• Manage subscription and compliance workflows for SMS opt-in/opt-out, email unsubscribe, and push permission states and follow TCR regulations
• QA (Verify) every campaign before launch and own responsibility post-launch: audience spot-checks, template rendering validation, link tracking, SMS encoding, and cross-client email rendering
• Translate high-level marketing briefs into well-defined audience definitions, validating logic against actual user data before launch
• Understand CEP best practices to inform cadence of messaging, frequency capping, and prioritizing of marketing communications across lifecycle and ad-hoc campaigns

Marketing Automation Engineer, Braze

Customer Support

• Provide email and phone support (inbound/outbound) to guests and merchant partners via our phone system on the Zendesk ticketing platform
• Complete 70 tickets/day with a one-touch ticket percentage of 80% or higher and a QA score of 95% or higher
• Maintain close and open communications with restaurant owners and guests until an issue has been resolved
• Escalate complex issues to Tier 3 and Management appropriately
• Communicate technical issues to our end users and development team and follow up with the team and end users according to our policies
• Conduct user and partner support in line with documented procedures and act with integrity when assisting internal and external accounts
• Provide your direct manager with regular updates on common problems encountered and identify possible longer-term solutions/improvements to reduce future problems
• Use communication channels to inform the team of important issues and information which will help improve team performance

Support Specialist

Account Executive

• Source, qualify, and close new inKind restaurant partners to meet or exceed monthly sales quotas
• Maintain a consistent level of activity in order to keep a full pipeline including reviewing old leads and lost opportunities for potential re-engagement
• Act as a trusted partner and subject matter expert to prospects and customers
• Work closely with the Onboarding Team to ensure smooth launches for new restaurant partners
• Work cross-functionally with Marketing and demand generation in order to continuously refine our acquisition approach
• Build and maintain strong relationships with existing and potential partners in order to secure future leads and referrals
• Accurately track and update deals and communications in Salesforce in real time