Inizio Engage

Operations Coordinator

Inizio Engage

full-time

Posted on:

Location Type: Office

Location: Fort Washington • Pennsylvania • Washington • United States

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About the role

  • Assist Manager, Fulfillment with overall production and fulfillment operations
  • Generate accurate and complete program materials (letters, envelopes, surveys, checks, and all other program components)
  • Retrieve proper daily files from various sources and import files into the appropriate client data folders
  • Operate all Windows platform-related software (Microsoft Word, Excel, Outlook) and department hardware
  • Process all relevant program materials for distribution
  • Oversee Fulfillment Associates and/or participate with hands on folding, inserting and sealing all program materials
  • Process all mail materials using the postage meter or following other distribution guidelines
  • Prepare daily, weekly and monthly activity reports relevant to these programs
  • Responsible for the FedEx and UPS process, inventory, and reporting thereof
  • Cover or delegate the daily retrieval of business reply and white mail from local Post Office weekday mornings
  • Act as backup liaison between Inizio Engage and the US Post Office, Fort Washington
  • Monitor printers for paper jams, toner changes, and full output bins
  • Follow proper safety procedures when operating equipment and machinery

Requirements

  • High School Diploma or equivalent experience
  • High attention to detail
  • Computer literacy – strong knowledge of Excel, Word, Outlook and Windows
  • Able to follow written/verbal directions and instructions
  • Must have valid driver’s license
  • Able to lift up to 50 pounds
  • Use of manual pallet jack as needed
  • Possess positive attitude and team spirit
  • Diligent work habits
  • Flexibility to work on multiple projects simultaneously
Benefits
  • Competitive compensation
  • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
  • Employee discounts & exclusive promotions
  • Recognition programs, contests, and company-wide awards
  • Exceptional, collaborative culture
  • Best Places to Work in BioPharma (2022, 2023, & 2024)
  • Certified Great Place to Work (2022, 2023, 2025)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data retrievalfile importprogram material processingmail processingreport preparationinventory managementmanual pallet jack operationpostage meter operation
Soft Skills
attention to detailability to follow directionspositive attitudeteam spiritdiligent work habitsflexibility
Certifications
High School Diplomavalid driver’s license