Inizio Engage

Client Account Coordinator

Inizio Engage

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Work with Operations, Client Account Team and IT to produce project specific plans to support implementation and maintenance of program requirements
  • Handle the operations based onboarding process for all new hires – including IT requirements, updating rosters, systems access and liaising with other functions to ensure everything is prepared for the induction of the new hire
  • Provide support to employees with any logistical inquiries including systems, operations, travel arrangements, hotel accommodations, meeting room booking and ground transportation
  • Create and maintain all project specific activity reports – weekly, monthly & annually
  • Maintain all project related databases and rosters as well as maintaining team checklists and chargeable checklists
  • Maintain all project specific material within the Company’s sharepoint system and liaise with Client Account and Operations team when changes occur
  • Attend weekly status meetings and operational meetings, producing meeting minutes and follow up action plans
  • Support the Operations, Client Account and IT Team with the creation and maintenance of client requested capabilities, system requirements, reports and client produced data feeds
  • Support the Compliance function with administrative support required for sampling accountability management
  • Order business cards, name badges, and other tools required for field-based positions
  • Organize and handle shipment and fulfillment requests and requirements

Requirements

  • Bachelor’s degree required.
  • 3+ years’ experience in an administrative role ideally with intra-departmental/customer interaction responsibility preferred
  • Strong analytic skills with the proven ability to develop robust reporting
  • Excellent interpersonal and communication skills
  • Excellent technical, operations, IT and reporting skills
  • Excellent problem-solving skills
  • Strong planning and organizing skills
  • Strong working knowledge of Microsoft Office Suite
  • Exceptional customer service focus.
  • Ability to travel as needed by car or airplane.
Benefits
  • Competitive compensation
  • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
  • Employee discounts & exclusive promotions
  • Recognition programs, contests, and company-wide awards
  • Exceptional, collaborative culture
  • Best Places to Work in BioPharma (2022, 2023, & 2024)
  • Certified Great Place to Work (2022, 2023, 2025)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
reportingproject managementdata managementadministrative supportlogistical coordinationcompliance supportsystems access managementanalytical skillsproblem-solving
Soft Skills
interpersonal skillscommunication skillscustomer service focusplanning skillsorganizational skills
Certifications
Bachelor's degree