Ingram Micro

Consultant – Product, Platform Services & Support

Ingram Micro

full-time

Posted on:

Location Type: Hybrid

Location: Irvine • California, New York • 🇺🇸 United States

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Salary

💰 $100,500 - $170,900 per year

Job Level

SeniorLead

About the role

  • Collaborate with the product team to assess and prioritize enhancement ideas for the PSS platform
  • Coordinate and deliver product demos for new features and enhancements
  • Provide regular updates on new product features and enhancements
  • Ensure PSS Operations is included in User Acceptance Testing (UAT) for new features
  • Partner with the Global Change Management team to develop training materials
  • Regularly communicate the product roadmap to PSS Operations teams
  • Ensure alignment between Program Increment (PI) objectives and team deliverables

Requirements

  • Bachelor’s degree in business, Communications, Information Systems, or related field
  • Minimum 8 years functional experience including 5+ years specific experience
  • Strong skills in communication, coordination, and presentation
  • Experience with agile methodologies and PI planning is a plus
  • Familiarity with tools such as Jira, Confluence, and product demo platforms
  • Ability to work cross-functionally and influence without direct authority
  • Must be flexible with working outside normal working hours
Benefits
  • Healthcare benefits
  • Paid time off
  • Parental leave
  • 401(k) plan and company match
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Wellbeing benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
agile methodologiesProgram Increment (PI) planningUser Acceptance Testing (UAT)
Soft skills
communicationcoordinationpresentationcross-functional collaborationinfluence without direct authorityflexibility
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