CNA Insurance

Complex Claims Consultant – Dental Healthcare

CNA Insurance

full-time

Posted on:

Location Type: Hybrid

Location: California, Colorado, Kentucky, New York, Texas • 🇺🇸 United States

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Salary

💰 $113,000 - $160,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manages an inventory of highly complex healthcare professional liability claims.
  • Ensures exceptional customer service by managing all aspects of the claim.
  • Verifies coverage and establishes timely and adequate reserves.
  • Leads focused investigation to determine compensability, liability and covered damages.
  • Resolves claims by collaborating with internal and external business partners.
  • Establishes and manages claim budgets by achieving timely claim resolution.

Requirements

  • Bachelor's Degree or equivalent experience.
  • Typically a minimum six years of relevant experience, preferably in claim handling or medical malpractice litigation.
  • Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
  • Understanding of dental malpractice claims and policies is strongly favored.
  • Demonstrated analytical and investigative mindset with critical thinking skills.
  • Strong work ethic, with demonstrated time management and organizational skills.
  • Knowledge of Microsoft Office Suite and ability to learn business-related software.
Benefits
  • CNA offers a comprehensive and competitive benefits package such as health insurance, retirement plans, paid time off, flexible work arrangements, and professional development.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claim handlingmedical malpractice litigationanalytical skillsinvestigative skillscritical thinking
Soft skills
customer servicetime managementorganizational skillswork ethic
Certifications
Insurance Adjuster License
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