Ingersoll Rand

Service Contract Development Manager

Ingersoll Rand

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Design, structure, and continuously improve the portfolio of maintenance and service contracts for low pressure blowers, tailored to customer needs and market requirements.
  • Define commercial conditions, including pricing strategies, margin targets, and value propositions for different contract tiers.
  • Manage the full lifecycle of maintenance contracts, including monitoring performance, profitability, and renewal rates.
  • Train and support the sales organization across EMEA in effectively promoting and selling the service contracts.
  • Collaborate with product management, finance, and service operations teams to ensure feasibility and profitability of offerings.
  • Monitor market trends and competitors' service offerings to ensure competitive positioning.
  • Set and track sales targets for maintenance contracts, ensuring alignment with broader business objectives.
  • Act as a central point of contact for commercial and operational issues related to service contracts.

Requirements

  • Bachelor's degree in Engineering, Business Administration, or related field; MBA or equivalent is a plus
  • Minimum 5 years of experience in industrial equipment services or aftermarket business, ideally in compressors or blowers
  • Proven experience in designing and managing service contract offerings
  • Strong financial and analytical skills, with ability to define margin structures and pricing models
  • Excellent interpersonal and communication skills, capable of training and influencing commercial teams across diverse markets
  • Fluent in English; other EMEA languages are an asset
  • Willingness to travel across the EMEA region as required