Infracost

Solutions Engineer

• Know our customers: Infracost connects FinOps, Engineering, and Engineering Management, addressing their unique challenges and diverse backgrounds. Our goal is to deeply understand their needs and technical environments to help them tackle issues effectively with Infracost.
• Know our product: You’ll know the ins and outs of our product. You’ll know exactly which docs page has answers to customer questions; and if the docs can be improved, you’ll edit them. You represent the voice of the customer internally. Collaborate closely with product+engineering on the real-world usage of the product and represent prioritized feedback from the field.
• Lead PoCs and onboarding: Own the 3-week PoC process, guiding prospects through kickoffs, mid-point check-ins, and summaries. Manage onboarding for enterprise customers, driving smooth adoption across their teams and workflows.
• Build lasting relationships: Conduct account reviews, nudge customers to explore new features, and provide hands-on support during renewals or expansions.
• Support and collaborate: Handle support emails and private customer chats channels while collaborating with sales and engineering to deliver an exceptional customer experience.

Senior Solutions Engineer

Technical Account Manager

• Own it: You'll have the opportunity to shape the function, and your DIY mentality will be hugely impactful.
• Have bias for action: We move fast. You should be excited to take action, adapt, and learn quickly.
• Get excited by change: We're revolutionizing an industry and are still in the early stages.
• Know our customers: Infracost connects FinOps, Engineering, and Engineering Management, addressing their unique challenges.
• Know our product: You’ll know the ins and outs of our product.
• Drive renewals and expansions: Manage onboarding for enterprise customers and conduct account reviews.
• Support and collaborate: Handle support emails and private customer chats channels while collaborating with sales and engineering.

Senior Technical Account Manager

Sales Development Rep

• Become an expert in FinOps and how Infracost brings value to our customers
• Identify & engage prospective customers with tailored messaging that resonates with their interests, pain points, and business problems
• Generate meetings, using a multi-channel approach
• Coordinate meetings for Account Executives and support sales engagements
• Manage and organize your activities and tasks across thousands of accounts
• Staff conferences and industry events to acquire leads and new prospective customers

Sales Development Representative

Product Manager

• Be the voice of users: Understand the challenges they face, tools they use, and how they measure success.
• Shape the product, end-to-end: Define outcomes; lead product discovery; prioritize based on impact.
• Collaborate to drive growth: Work across the company to ensure effective product launch and growth.

Senior Product Manager – Infracost Cloud

Backend Engineer

• Help engineers fix what matters.
• You’ll work closely with PMs, designers, and engineers to build fast, reliable backends that power real-time infrastructure insights
• You’ve debugged deadlocks, optimized slow queries, and can untangle gnarly data models.
• You move fast. You get a dopamine hit every time you release to production, and jump on issues without hesitation.
• You'll thrive in a team that's amazing, experienced, hardworking, respectful, supportive, and fun.

Senior Product Engineer, Node.js

Product Designer

• Build deep understanding: Infracost sits at the intersection of FinOps, Engineering, and Engineering Management; each with different goals, workflows, and technical depth. Dealing with multiple personas and data sources means FinOps is inherently complicated. Your mission is to build-up empathy across personas and simplify their lives. You’ll run lightweight research and usability testing to verify that.
• Own end-to-end product design: You’ll take responsibility for Infracost’s product experience across our SaaS and integrations. From early discovery and user flows to polished, shipped experiences, you’ll define outcomes and emotions; not just features.
• Shape our design system and visual identity: You’ll implement and evolve our design system in Chakra UI and Storybook to ensure consistency across the product and marketing. With exceptional craft and attention to detail in both interaction and visual design, you’ll own Infracost’s visual identity: style guidelines, brand, and UI standards.
• Collaborate to drive impact: Design doesn’t happen in isolation. You’ll partner closely with product and engineering leads to define requirements, prototypes and iterations that we can ship quickly to learn. You’ll also partner with customer-facing teams to ensure our solutions land well in the field. Metrics and customer conversations will guide your decisions.

Senior Product Designer

Developer Relations

• Drive adoption: This is a founding role; you’ll shape how we engage with developers, what channels we double down on, and how we turn interest into adoption. You’ll collaborate with marketing, product and engineering, but you’ll own the developer voice outside the company.
• Create content: Create compelling content (blog posts, videos, tutorials, demos, sample code, example repos) that show developers how to use Infracost and integrate it into their workflow.
• Build community: Build awareness through GitHub, Slack, YouTube, Reddit, Hacker News, and relevant dev communities or podcasts. Test messaging, content formats, and distribution strategies with one goal in mind: increasing developer signups.
• Feedback loop: Collect insights from the community, report back to product and engineering, and help shape the roadmap.

Senior Developer Advocate

Customer Success Manager

• Know our customers: Infracost connects FinOps, Engineering, and Engineering Management, addressing their unique challenges and diverse backgrounds. Our goal is to deeply understand their needs and technical environments to help them tackle issues effectively with Infracost.
• Know our product: You’ll know the ins and outs of our product. You’ll know exactly which docs page has answers to customer questions; and if the docs can be improved, you’ll edit them. You represent the voice of the customer internally. Collaborate closely with product+engineering on the real-world usage of the product and represent prioritized feedback from the field.
• Drive renewals and expansions: Manage onboarding for enterprise customers and conduct account reviews. Nudge them to explore new features, and provide hands-on support during renewals and expansions.
• Support and collaborate: Handle support emails and private customer chats channels while collaborating with sales and engineering to deliver an exceptional customer experience.

Senior Customer Success Manager

Full-stack Engineer

• Help build the engine that analyzes and fixes infrastructure across thousands of codebases.
• Work with other engineers to dig deep into weird bugs and performance issues.
• Understand and participate in the development of the best-in-class Terraform static analysis engine.
• Support customers with thousands of GitHub organizations and repositories.
• Automatically fix infrastructure issues and iterate on systems that combine AI-generated changes with static analysis.

Senior Software Engineer, Go

Product Marketing

• Own messaging and positioning: Infracost sits at the intersection of FinOps, Engineering, and Engineering Management—each with different goals, workflows, and technical depth.
• Launch new features: Plan and execute product launches across the website, blog, docs, email, and social channels.
• Enable Sales and Customer Success: Work with Product, Customer Success, and Sales to ensure consistent collateral.
• Lead the charge: Your role goes beyond a ‘set’ group of responsibilities, bring ideas, and let’s test them!

Senior Product Marketing Manager

Artificial Intelligence

• Help engineers fix what matters, automatically. You’ll help build and improve our AutoFix system: AI-powered agents that generate infrastructure code fixes at scale.
• You'll work at the intersection of static analysis, developer tools, and applied AI.
• You’ll ship fast, collaborating deeply with customers, and solving hard problems that sit at the core of our product.

Senior AI Agent Engineer

• Be the voice of developers: Understand their worlds, tools, and challenges. Turn insights into action.
• Shape the product, end-to-end: Define outcomes, lead discovery, prioritize based on impact.
• Collaborate to drive growth: Work across the company to ensure what we build lands well and grows fast. Write product docs, and equip developer advocates with necessary messaging.