Director, Key Accounts – Retail
Infra Pipe Solutions Ltd.
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Job Level
About the role
- Lead the creation and expansion of IPS’s retail channel strategy, enabling sustainable brand growth and market penetration.
- Develop and execute business plans to secure retail approvals, converting early concepts and pilots into scalable revenue streams.
- Identify, evaluate, and cultivate strategic retail partnerships, innovation pilots, and solution-based opportunities aligned with customer and market needs.
- Collaborate cross-functionally to ensure product, pricing, and go-to-market strategies are aligned to retail channel requirements.
- Build and maintain trusted, long-term relationships with key retail accounts, including C-suite, senior leadership, buyers, and influencers.
- Support key pursuits through design reviews, technical discussions, and value-engineering engagements that demonstrate IPS’s competitive advantage.
- Represent IPS with external stakeholders—including agencies, consultants, and industry partners—who influence or enable retail sales.
- Act as a senior commercial ambassador for the IPS brand, reinforcing credibility, trust, and value proposition in the market.
- Serve as the internal subject matter expert for the retail channel, mentoring and supporting colleagues across sales, engineering, and operations.
- Provide leadership and guidance to help position IPS competitively against HDPE alternatives, emphasizing innovation, performance, and total value.
- Foster a culture of accountability, collaboration, innovation, safety, and continuous improvement within the commercial organization.
- Contribute to the development of tools, playbooks, and best practices that support retail sales excellence.
Requirements
- 10+ years of progressive experience in sales, key account management, or commercial leadership within industrial, infrastructure, or building materials sectors.
- Direct experience managing key accounts with major North American home improvement retailers, including Home Depot and/or Lowe’s, across U.S. and Canadian markets.
- Proven experience developing and scaling retail or channel-based sales models.
- Demonstrated success building executive-level relationships and managing complex, multi-stakeholder accounts.
- Strong commercial acumen with the ability to translate strategy into executable business plans.
- Experience competing in highly technical or commoditized markets (e.g., HDPE or adjacent materials) is strongly preferred.
Benefits
- Health, dental, vision, and supplemental insurance options.
- 401(k) with company match.
- Paid vacation and PTO.
- Ongoing training and support.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
saleskey account managementcommercial leadershipbusiness planningretail channel strategystrategic partnershipsvalue engineeringinnovation pilotsmarket penetrationretail sales models
Soft Skills
leadershipcollaborationrelationship buildingcommunicationmentoringcommercial acumentrust buildingaccountabilityinnovationcontinuous improvement