INFOX Tecnologia da Informação

Process Analyst

INFOX Tecnologia da Informação

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

About the role

  • Conduct requirements elicitation: Lead interviews and workshops with stakeholders (judges, court staff, attorneys, secretaries, etc.) to understand business processes and identify needs.
  • Documentation: Record functional and non-functional requirements with clarity and an appropriate level of detail. Use techniques such as document analysis, direct observation, and prototyping.
  • Perform reverse engineering to determine how existing flow automations operate within the courts.
  • Analyze, map, and automate judicial and administrative processes using BPMN.
  • Use a proprietary Low-Code platform to develop and implement flow automation solutions in the context of the courts.
  • Configure and customize workflows.
  • Ensure automated processes comply with courts' regulations and standards.
  • Prepare technical documentation and provide training to teams involved in process automation.

Requirements

  • Bachelor's degree in Software Engineering, Computer Science, Information Systems, Law, technical or technological programs in Process Automation, Information Technology, Software Development, or related fields.
  • Minimum of 3 years of experience in process automation and implementation of BPM solutions.
  • Strong knowledge of BPMN for process modeling.
  • Experience with Low-Code platforms.
  • Experience with process modeling tools (e.g., Bizagi, Camunda Modeler, etc.).
  • Ability to communicate clearly, especially when translating technical flows for non-technical audiences.
  • Ability to work collaboratively with multidisciplinary teams.
Benefits
  • Meal or food allowance to support balanced meals.
  • Bradesco group health insurance to ensure your and your family's well-being.
  • Dental plan to keep you smiling.
  • Home office allowance.
  • Bradesco group life insurance.
  • Commuter allowance for in-person office days.
  • Corporate agreement with SESC.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
process automationBPMNLow-Code platformsprocess modelingfunctional requirementsnon-functional requirementsreverse engineeringworkflow configurationtechnical documentationprototyping
Soft skills
clear communicationcollaborationstakeholder engagementtraininginterviewingworkshop facilitationanalytical thinkingattention to detailproblem-solvingadaptability
Certifications
Bachelor's degree in Software EngineeringBachelor's degree in Computer ScienceBachelor's degree in Information SystemsBachelor's degree in LawBachelor's degree in Process AutomationBachelor's degree in Information TechnologyBachelor's degree in Software Development
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