Infovista

Platform Engineer

• Develop, deploy, and support Cloud infrastructure working on code artifacts or modules
• Install and maintain underlying infrastructure (upgrade/patch)
• Develop infrastructure to run pipelines for R&D: create components/artifacts; track, test & deploy
• Perform security screening for artifacts and integrate Security Scanning into DevOps
• Update and maintain Infovista centralised portal database to track system creations, deployments and upgrades/patches
• Develop and create pipelines and ready-to-use workflows for each programming language
• Support end-to-end testing by QA; ensure changes in components/artifacts which create a new workflow are tested and passed
• Manage high-volume automated tests (30 to 50 automated tests per day) created and deleted daily
• Design and support resiliency and scalability using AWS and other cloud platforms
• Support team and customers with day-to-day requests, and change/incident tickets
• Support and deliver using CI/CD pipelines

DevOps Platform Engineer

Cloud Engineer

• Monitor cloud and on-prem infrastructure for errors or problems and resolve them in a timely manner.
• Work with Development and Product to design and implement strategies to increase performance, reliability, and scalability of the infrastructure.
• Identify single points of failure in platform design and make cost-effective recommendations for remediation.
• Stay up to date with the latest technologies and advancements in cloud computing and infrastructure operations to improve resiliency and security.
• Develop, document, and enforce policies, standards, and procedures for cloud and infrastructure maintenance, change management, and security.
• Participate in organizational Change Management activities, including risk assessments, change approval reviews, and post-change validation.
• Ensure timely patching and lifecycle management across hardware, operating systems, virtualization platforms, and cloud resources, following security and compliance requirements.
• Collaborate with Security and Compliance teams to remediate vulnerabilities outside normal patch cycles, including emergency fixes, configuration changes, and compensating controls.
• Manage cloud-based data backup and disaster recovery procedures to ensure business continuity.
• Maintain and support physical server infrastructure (Dell PowerEdge and related hardware), ensuring firmware, drivers, and hardware components are kept current.
• Document and maintain infrastructure architecture diagrams, configuration details, SOPs, and runbooks and ensure knowledge is captured in Atlassian (Jira/Confluence) and ITGlue.
• Manage vendor relationships and contracts related to infrastructure and cloud services, ensuring SLA adherence and effective escalation.
• Optimize telephony carrier network for cost effectiveness, capacity, flexibility, and resiliency.
• Create and manage budgets for cloud and infrastructure, recommending cost-savings where appropriate.
• Contribute to monitoring, alerting, and observability practices using tools such as Grafana, Zabbix, Site24x7, or similar to reduce MTTD/MTTR.
• Provide point of contact, technical support, and guidance to other employees on infrastructure-related issues.
• Actively participate in incident response, root cause analysis, and post-incident reviews; ensure lessons learned feed into continuous improvement.
• Contribute to capacity planning and forecasting to anticipate future growth and resource needs.
• Mentor and delegate work to IT staff; provide training on infrastructure tools, processes, and best practices.
• Maintain overall accountability for the performance, availability, and security of the cloud and infrastructure platform.

Senior Infrastructure and Cloud Platform Engineer

Solutions Engineer

• Develop reports and customise KPIs for Network Testing product lines
• Use Python, Pandas and Plotly Dash to create reports and bespoke KPIs on Infovista’s Cloud reporting platform
• Serve as reporting technical expert within solution engineering team
• Assist solution engineering and sales teams in understanding platform capabilities
• Work closely with solution engineering and sales to align priorities and timescales
• Understand customer challenges and propose suitable solutions
• Communicate solutions to customers, explaining benefits or limitations
• Collaborate with Product Management, R&D, Professional Services and Support
• Travel on-site for proof-of-concept engagements when required
• Provide regular updates to manager, customers and sales team

DevOps Platform Engineer

Senior Infrastructure and Cloud Platform Engineer

Reporting Consultant/Developer, Network Testing