Account Director, CX

Infovista

Account Director driving sales and strategic relationships for Infovista in the AMER region. Focus on Enterprise Software sales to major sectors like CSP, FSI, Retail, Utilities & Healthcare.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Drive sales of the Infovista Platform in the AMER region, with ownership of the entire quote to cash process
Develop and maintain relationships with key stakeholders at all major customers and prospects in the region
Definition and execution of Account sales strategies and business plans to drive growth and profitability
Develop qualified pipelines, and provide accurate forecast
Oversee Marketing and Demand Generation activities
Drive VARs and channel partners to maximize coverage, and grow sales

Requirements

What you’ll need

3+ years’ experience in selling Enterprise Software to CSPs, FSI, Retail, Utilities & Healthcare groups
Knowledge of the CX & Contact Center space
Expert knowledge and practical experience of at least one major B2B sales methodology- preferably the SPICED Framework
Track record of effective engagement with senior executives
Ability to travel within the AMER region to meet customers
Bachelor's in business studies

Benefits

Comp & perks

Flexible workplaces - adaptable work schedules, workspaces and locations
Inclusive culture - everyone’s voice matter
Sustainability - environmental, social & governance programs (ESG Group)
Innovative environment - shape the future of next gen networks
Competitive compensation & benefits plans
Career development plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales ForecastingPipeline DevelopmentAccount ManagementSales Strategy ExecutionCX KnowledgeContact Center Knowledge

Soft Skills

Stakeholder EngagementEffective CommunicationRelationship Building