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Infovista

Account Director, CX

Infovista

Account Director driving sales and strategic relationships for Infovista in the AMER region. Focus on Enterprise Software sales to major sectors like CSP, FSI, Retail, Utilities & Healthcare.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving sales of Enterprise Software within the AMER region, focusing on relationship management, strategic account planning, and effective engagement with senior executives. Proficient in utilizing B2B sales methodologies, particularly the SPICED Framework, to enhance growth and profitability.

Highest-signal resume keywords
Enterprise Software SalesB2B Sales MethodologyAccount Sales StrategiesCustomer Relationship ManagementDemand Generation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Sales ForecastingPipeline DevelopmentAccount ManagementSales Strategy ExecutionCX KnowledgeContact Center Knowledge
Soft Skills
Stakeholder EngagementEffective CommunicationRelationship Building
Tools & Technologies
Infovista Platform
Industry Keywords
CSPsFSIRetailUtilitiesHealthcare

About the role

Key responsibilities & impact
  • Drive sales of the Infovista Platform in the AMER region, with ownership of the entire quote to cash process
  • Develop and maintain relationships with key stakeholders at all major customers and prospects in the region
  • Definition and execution of Account sales strategies and business plans to drive growth and profitability
  • Develop qualified pipelines, and provide accurate forecast
  • Oversee Marketing and Demand Generation activities
  • Drive VARs and channel partners to maximize coverage, and grow sales

Requirements

What you’ll need
  • 3+ years’ experience in selling Enterprise Software to CSPs, FSI, Retail, Utilities & Healthcare groups
  • Knowledge of the CX & Contact Center space
  • Expert knowledge and practical experience of at least one major B2B sales methodology- preferably the SPICED Framework
  • Track record of effective engagement with senior executives
  • Ability to travel within the AMER region to meet customers
  • Bachelor's in business studies

Benefits

Comp & perks
  • Flexible workplaces - adaptable work schedules, workspaces and locations
  • Inclusive culture - everyone’s voice matter
  • Sustainability - environmental, social & governance programs (ESG Group)
  • Innovative environment - shape the future of next gen networks
  • Competitive compensation & benefits plans
  • Career development plans