Infotel UK Consulting

Project Manager

• Lead IT transformation initiatives in complex and high-stakes environments (legacy systems, multi-entity context, high operational constraints).
• Ensure continuity of operations while managing major transitions and delivery milestones.
• Produce structured deliverables (strategy papers, architecture designs, implementation plans, governance reports).
• Drive cross-functional coordination with technical experts and senior stakeholders through structured governance (operational, tactical, strategic levels).
• Identify, assess, and mitigate risks associated with transition processes and projects.
• Ensure compliance with organisational policies, standards, and ITIL best practices during transitions.
• Provide regular status reports and updates to senior management and stakeholders.
• Drive continuous improvement initiatives to optimise transition and project management processes.

IT Transition Project Manager

Backend Engineer

• Develop and maintain Java-based applications ensuring high performance and security standards.
• Work collaboratively with cross-functional teams to gather requirements and deliver solutions aligned with project goals.
• Participate in code reviews, testing, and deployment.
• Ensure compliance with security protocols and standards relevant to DV cleared projects.
• Provide technical expertise and troubleshooting support.

Full Stack Java Developer

Consultant

• Assess client IT service management processes and recommend improvements based on best practices.
• Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms.
• Facilitate ITIL process design and adoption, including incident, problem, change, and asset management.
• Provide guidance on ITSM governance, metrics, and continuous improvement initiatives.
• Support service transition and transformation projects to enhance service capabilities.
• Conduct training and workshops for client teams to build ITSM capabilities.
• Collaborate with stakeholders at all levels to ensure successful delivery of ITSM solutions.
• Stay current with industry trends and ITSM advancements to provide innovative solutions.

ITSM Consultant

Account Executive

• Join Infotel UK as an IT Services Sales Executive and play a key role in expanding our client base and driving revenue growth. In this position, you will be tasked with identifying new business opportunities within the IT sector, presenting our comprehensive suite of services, and fostering strong, lasting client relationships.
• Key Responsibilities
• - Proactively identify and engage prospective clients in need of IT services.
• - Develop tailored sales proposals and presentations that address client challenges and objectives.
• - Manage the full sales lifecycle from lead generation through to contract negotiation and closing.
• - Collaborate with technical teams to ensure client requirements are accurately captured and delivered.
• - Maintain accurate sales documentation and forecast reports within our CRM system.
• - Stay informed about industry trends and competitor offerings to effectively position Infotel UK’s services.

IT Transition Project Manager

Full Stack Java Developer

ITSM Consultant

Junior IT Services Sales Representative