Informed Solutions

Operations

• Team leadership, coaching, mentoring, and line management.
• Internal stakeholder engagement and management up to Director level.
• Managing day-to-day planning and delivery of IT services to defined SLAs and KPIs.
• Managing compliance to ITIL, ISO 9001/27001, and Cyber Essentials+ standards.
• Management reporting.
• Supplier selection, relationship, and performance management.
• Planning and governing the delivery of IT change projects and initiatives.

IT Operations Lead

Data Scientist

• Lead Data Scientists lead the planning, design, development, integration and testing of complex, high quality data science solutions and services to meet user needs, continually improving the application of best practice patterns, methods and tools.
• Build effective working relationships with clients/3rd party counterparts, leading interaction in your domain.
• Own the end-to-end implementation and design for larger data science services, assuring the development and maintenance of high-quality documentation and ensuring that designs are translated into implementation.
• Take overall technical responsibility for data science in larger engagements, across all stages (design, build, test, deploy, operate and continually improve).
• Collaborate with practitioners from other disciplines (e.g. UCD, Engineering) to ensure the solution meets user and business needs.
• Help structure and provide technical assurance for the work of teams of less experienced practitioners, supporting Senior practitioners to help maximise overall quality and velocity.
• Support the growth of Informed’s data science capability by helping to recruit technical staff (interviews, assessments), and contributing to training materials to achieve curriculum outcomes.