Infopro Digital

Producer

• Writing market-leading conference and training agendas on technical topics such as economics and monetary policy, financial stability, instant payments, bank regulation, sovereign asset management, and central bank digital currencies
• Building contacts and technical knowledge quickly within the central banking community, financial sector, and academia
• Working with the sales team to ensure conferences reach and exceed commercial targets
• Innovating content and formats to improve sponsor and delegate experiences
• Conducting market research through desk-based work, phone and in-person interviews, and external event attendance
• Managing full speaker research, acquisition, and relationships
• Producing briefs for marketing, sales, and telesales to explain your events to wider teams
• Leading projects to ensure conference milestones are met across production, marketing, sales, and operations
• Acting as a professional and personable client-facing representative
• Confidently running on-site events and training programmes, serving as speaker liaison
• Representing your events and acting as their ambassador within the industry
• Creating and contributing to marketing collateral to attract sponsors, delegates, and media partners
• Writing exceptional copy across digital and print channels
• Proofreading with excellent attention to detail
• Managing conference timelines and KPIs
• Updating event content and speaker information on relevant systems and platforms

Conference Producer

Client Services Representative

• This role is responsible for a set of client accounts within a defined territory. This responsibility extends from onboarding new clients through to managing a 360-degree client service schedule, aswell as looking for growth opportunities across Barbour ABI’s portfolio of products. The ultimate objective of managing these accounts is to secure the renewal of services for the client.
• Provide an unrivalled account management service to your allocated set of clients.
• Understand your clients and match their needs to the Barbour ABI product portfolio.
• Achieve monthly revenue targets on account renewals.
• Proactively seek growth opportunities within your portfolio of accounts.
• Achieve relevant KPI’s
• Effectively manage regular client contact levels to ensure you are serving your accounts effectively.
• Conduct regular meetings with clients on Teams to conduct account reviews, achieve renewals and sell additional products.
• Ensure client requests, requirements, queries and training requirements are met, in a timely manner and always to an excellent standard.
• Provide feedback from clients to the business, so we can continually improve our offering.
• Accurately log your client interactions on the CRM system.
• Understand and communicate regular product updates to your clients.

Conference Producer

Account Manager, Client Services