Area Sales Manager
Liven
Account Manager, Client Services
Infopro Digital
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £26,500 per year
Job Level
Mid-LevelSenior
About the role
- This role is responsible for a set of client accounts within a defined territory. This responsibility extends from onboarding new clients through to managing a 360-degree client service schedule, aswell as looking for growth opportunities across Barbour ABI’s portfolio of products. The ultimate objective of managing these accounts is to secure the renewal of services for the client.
- Provide an unrivalled account management service to your allocated set of clients.
- Understand your clients and match their needs to the Barbour ABI product portfolio.
- Achieve monthly revenue targets on account renewals.
- Proactively seek growth opportunities within your portfolio of accounts.
- Achieve relevant KPI’s
- Effectively manage regular client contact levels to ensure you are serving your accounts effectively.
- Conduct regular meetings with clients on Teams to conduct account reviews, achieve renewals and sell additional products.
- Ensure client requests, requirements, queries and training requirements are met, in a timely manner and always to an excellent standard.
- Provide feedback from clients to the business, so we can continually improve our offering.
- Accurately log your client interactions on the CRM system.
- Understand and communicate regular product updates to your clients.
Requirements
- Experience in a similar Client Services / Account Management role
- Excellent customer service skills and the ability to build strong and long lasting relationships with clients
- Determined to exceed sales targets and objectives
- Good objection handler
- Self-motivated and determined
- Excellent attention to detail
- Excellent administrative skills
- Strong planning, organisation and time management skills
- Capable of working under pressure to tight deadlines
