Infopro Digital

Events Assistant

Infopro Digital

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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About the role

  • The Events Assistant will provide exceptional administrative and operational support to the Operations Manager and wider team, contributing to the smooth delivery of both virtual and in‑person events.
  • **Key Responsibilities****Registrations**
  • - Serve as the first point of contact for incoming registrations and delegate queries via phone and email
  • - Maintain and update the CRM database (HubSpot) to a high standard
  • - Support coordination of multi‑event group bookings from financial institutions
  • - Send confirmation emails, deadline reminders and content updates
  • - Manage delegate session registrations and issue calendar invites
  • - Assist with onsite registration at in‑person events, including welcoming delegates, issuing badges and acting as a main point of contact throughout the event
  • **Event Support**
  • - Build and update virtual event platforms with relevant content
  • - Assist with event preparation including badge printing, materials creation and equipment ordering
  • - Support general operational tasks and ad hoc duties, including organising internal team events
  • **Development & Growth**
  • - Opportunity to travel to events in London and internationally
  • - Learn and support venue and hotel management, with potential to independently coordinate future events

Requirements

  • - Experience using standard office equipment and video‑conferencing tools
  • - Ability to adapt to changing priorities and business needs
  • - Experience working effectively in a fast‑paced, high‑pressure environment
  • **Skills**
  • - Strong IT capability and willingness to learn new software
  • - Good working knowledge of Microsoft Office
  • - Excellent interpersonal, organisational and communication skills
  • - High attention to detail
  • - Ability to multitask and remain calm under pressure
  • - Strong problem‑solving skills and a proactive approach
  • **Personal Attributes**
  • Enthusiastic, positive, confident, resilient, adaptable, creative, reliable, and able to use sound judgement.
  • **Experience**
  • - Minimum one year of administrative experience, ideally within a corporate environment
Benefits
  • We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.
  • We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.
  • In addition to a competitive salary we offer the following benefits:
  • - Flexible and hybrid working based on employee needs.
  • - 25 days annual leave (rising up to 30 days)
  • - Group personal pension plan
  • - Life assurance
  • - Interest free season ticket loan (STL)
  • - Private medical insurance
  • - Employee assistance programme
  • - Bonusly employee recognition
  • - Employee discount scheme
  • - Onsite monthly chair massage
  • - Eye-care Vouchers
  • - Discounted gym membership
  • - Agile/remote working
  • - Additional life assurance
  • - Bike to work
  • - Buying holiday
  • - Dental insurance
  • - Add partner to gym membership
  • - Health cash plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM database managementevent coordinationbadge printingmaterials creationequipment orderingvirtual event platform managementMicrosoft Officevideo-conferencing toolsadministrative supportmultitasking
Soft Skills
interpersonal skillsorganisational skillscommunication skillsattention to detailproblem-solving skillsproactive approachadaptabilityenthusiasmconfidencereliability