Technical Counselor, Data and AI
Info-Tech Research Group
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- Provide Technical Counsel and oversight exclusively to 18-20 clients within any 12-month period cultivated or assigned
- Ability to participate in unstructured value-based client conversations and create new methods for a client’s success
- Provide confidential and professional advising to our members in-person, telephonically, as well as digitally through Video Conferencing
- Evaluate members’ needs and work with them to set objectives and develop a strategy/work plan within the terms and conditions of the members’ agreement.
- Provide proactive thought leadership and new ideas not “asked for” on behalf of the client’s membership
- Participate in regular communication / support / education and participation with Sales Leadership and Account Directors to account planning and support efforts
- Leverage ITRG and 3rd party assets to deliver on promises within the memberships
- Diagnose member value expectations pain points and connect them with appropriate Info-Tech Research Group product solutions
- Build strong relationships with the client’s peers and important stakeholders to provide experiences that are tailored to the clients objectives and culture.
Requirements
- Possess a minimum of 15 years of professional IT experiences at multiple organizations at leadership positions in Data and Artificial Intelligence.
- Acquired experience in five or more of the following areas: Agentic AI frameworks, Machine Learning, AI Technology Selection, AI Strategy, AI Governance, AI Use Cases, MLOps/AIOps, IT/OT, IIoT, Data Lakehouse/Big Data/Data Warehousing, Data Engineering, Analytics
- Solid people relationship skills; operational and systems development skills
- Ability to coordinate complex service delivery models and respond to diverse needs of a variety of key-stakeholders
- Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct
- Strong communication and organizational skills, self-starter
- Strong verbal, written, facilitation and presentation skills
- Bilingual proficiency in French, Spanish or German is good to have to support our diverse client base across North America and globally.
- Ability to travel approx. 25% of the time, as needed and obtain a TN1 Visa
Benefits
- Info-Tech Research Group culture of continuous learning
- Proactive thought leadership and new ideas on behalf of client
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data EngineeringMachine LearningAI Technology SelectionAI StrategyAI GovernanceAI Use CasesMLOpsAIOpsData LakehouseBig Data
Soft Skills
people relationship skillscustomer service focusprofessionalismcommunication skillsorganizational skillsself-starterfacilitation skillspresentation skills
Certifications
TN1 Visa