Counselor, Education Sector – IT Strategy, Digital Transformation
Info-Tech Research Group
full-time
Posted on:
Location Type: Remote
Location: Canada
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Tech Stack
About the role
- Provide advisory and coaching services to clients in the small and medium segments within the Education sector, including a minimum of one meeting per client per month.
- Meetings are face to face and via Teams virtual meetings
- Develop customized delivery plans and service deliverables aligned to clients’ strategic outcomes and initiatives
- Work collaboratively with other members of account delivery teams, including Account Directors and Client Success Managers to develop account plans and deliver to client objectives
- Host and support clients at events
- Facilitate peer interactions and networking for clients
- Support pre-sales and growth activities
- Support ITRG events through facilitating round tables, leading special interest groups and supporting regional conferences
- Contribute through all stages of the research life cycle, including ideation, review and quality assurance
- Embrace Info-Tech Research Group’s culture of continuous learning by participating in on-going self and industry development activities
Requirements
- Possess a minimum of 15 years professional IT or consulting experience (or a combination of both)
- Demonstrated experience working within the Education sector (K-12, higher education, or education-adjacent organizations)
- Strong leadership presence and business acumen
- Demonstrable experience in an independent contributor role, with the ability to collaborate, mentor and work with less tenured team members
- The ability to build and maintain relationships at the senior executive level
- The ability to communicate effectively with executives and board members
- Strong problem-solving skills
- Strong organization and time management skills
- The ability to work across multiple accounts and clients simultaneously
- Well-developed communication skills, with the ability to convey complex information in a way that it is easily understood by the audience
- Experience in facilitating and/or presenting to large groups
- Ability to travel to clients in the Europe region
- Proven experience in a client service environment
- Current knowledge of key IT trends including cloud, AI, multi-vendor outsourcing
- Bilingual proficiency in French, Spanish or German is good to have to support our diverse client base across North America and globally
- Coaching qualifications (nice to have not essential)
Benefits
- Equal opportunity employer committed to diversity and inclusion
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT consultingcloud computingartificial intelligencemulti-vendor outsourcingresearch life cyclequality assurancecustomized delivery plansservice deliverablespre-sales supportfacilitating presentations
Soft skills
leadershipbusiness acumencollaborationmentoringrelationship buildingeffective communicationproblem-solvingorganizationtime managementnetworking
Certifications
coaching qualifications