Services Sales Solution Architect
Infios
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $130,000 - $140,000 per year
About the role
- Review sales opportunities and gather customer requirements to define solution scope and service needs.
- Partner with Client Partners and Inside Sales to validate assumptions and align on solution vision.
- Develop accurate service estimates covering effort, timelines, resources, risks, and dependencies.
- Create and refine Statements of Work (SOWs) aligned with Warehouse Management Edge implementation best practices.
- Identify and document risks, gaps, and out-of-scope items early in proposals and SOWs.
- Participate in customer discussions to explain service scope and align expectations with delivery capabilities.
- Collaborate with Professional Services Delivery to validate feasibility and delivery alignment.
- Support change order scoping and re-estimation as requirements evolve through the sales cycle.
- Manage multiple estimates concurrently, prioritizing based on sales timelines and business needs.
- Maintain estimation documentation, templates, and processes while staying current on product updates and implementation patterns.
Requirements
- Excellent written and verbal communication skills with strong attention to detail.
- Strong organizational and administrative skills, including creating, reviewing, and processing Statements of Work (SOWs).
- Proven ability to define, manage, and document service scope, assumptions, constraints, dependencies, risks, and out-of-scope items.
- Experience developing accurate service estimates covering effort, timelines, risks, dependencies, and change orders.
- Highly organized and able to manage multiple estimates and priorities simultaneously with a results-driven, accuracy-focused mindset.
- Strong analytical, consulting, and problem-solving skills.
- Ability to work independently while collaborating effectively in a cross-functional team environment.
- Effective partner to Client Partners, Services Advisors, and Inside Sales teams.
- Adaptable to evolving customer needs, solution changes, and shifting business priorities.
- Strong understanding of supply chain and distribution operations, with 2+ years of WMS Edge implementation experience; Solution Architect, operations, consulting, or professional services background preferred, with ability to travel up to 15% as needed.
Benefits
- Access to competitive Medical, Dental, and Vision insurance
- 401K matching program
- Flexible Time Off, 11 paid holidays, and 1 volunteer day per year
- A fun, collaborative, and innovative culture where your input matters.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
service estimatesStatements of Work (SOWs)risk managementchange order scopingWarehouse Management Edge implementationdocumentationproject managementrequirements gatheringsolution designsupply chain operations
Soft Skills
written communicationverbal communicationattention to detailorganizational skillsanalytical skillsconsulting skillsproblem-solving skillscollaborationadaptabilityresults-driven mindset