SVP Professional Services
Infios
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $290,000 - $300,000 per year
Job Level
About the role
- Shape and execute the North America professional services strategy in alignment with Infios’ SaaS business goals
- Ensure consistent, high-quality delivery of SaaS implementation, consulting, and optimization across North America
- Cultivate strong relationships with key clients
- Partner closely with Sales, Product, Support, and Customer Success to ensure seamless pre-sales support, delivery execution, and post-implementation outcomes
- Lead, mentor, and grow a diverse team of service professionals
- Oversee North American resource planning, delivery operations, and financial performance, including utilization, margin, and forecast accuracy
Requirements
- Proven senior leadership experience in professional services within a SaaS or technology organization, ideally with supply chain expertise
- Strong financial acumen with experience managing regional P&L ownership
- Proven ability to lead and inspire large, distributed teams, fostering a high-performance culture within a matrixed environment
- Demonstrated success in scaling service delivery operations and driving client outcomes in a SaaS environment
- Ability to lead in a fast-paced, matrixed, and global environment
- Bachelor’s degree required; advanced degree preferred
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS implementationconsultingoptimizationfinancial performance managementP&L ownershipservice delivery operationsresource planning
Soft Skills
leadershipmentoringrelationship buildingteam inspirationhigh-performance culturecollaborationcommunication
Certifications
Bachelor's degreeadvanced degree