Infinity Business Services

Client Operations Executive

Infinity Business Services

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $22,000 - $27,000 per year

Job Level

Junior

About the role

  • Manage and respond to emails, and ensure prompt, clear communication.
  • Schedule and organize meetings, appointments, and travel arrangements.
  • Handle routine data entry and data management tasks.
  • Assist with calendar management, ensuring alignment of schedules and priority tasks.
  • Provide excellent customer service by communicating effectively with clients and stakeholders via email, phone, or chat.
  • Maintain professionalism and clarity in all interactions, adapting style to suit various clients and team members.
  • Create, format, and organize documents, spreadsheets, and presentations as needed.
  • Maintain accurate and up-to-date records of files and data, using shared drives and databases as necessary.
  • Track key project metrics, deadlines, and progress, keeping stakeholders informed.
  • Support project management by tracking task completion, coordinating with team members, and managing deadlines.
  • Conduct follow-up on various tasks, assignments, and projects to ensure timely completion.
  • Assist with social media content scheduling, posting, and responding to inquiries if needed.
  • Monitor and report on engagement metrics, helping to maintain an active online presence.
  • Conduct online research to gather information on specific topics, prepare reports, and present findings concisely.
  • Assist with gathering competitive analysis, industry trends, or other data-driven insights as required.

Requirements

  • Proven Experience: 6 months to 1 year of experience as a Virtual Assistant.
  • Technological Proficiency: Comfortable with virtual tools like Google Workspace, Microsoft Office, Zoom, Clockify, Zoho, Asana/Trello, and CRM systems.
  • Strong Communication Skills: Excellent written and verbal communication; able to represent the brand professionally.
  • Time Management: Strong organizational and multitasking abilities; able to prioritise tasks in a remote work environment.
  • Attention to Detail: Accurate, thorough, and conscientious in every task.
  • Problem-Solving Ability: Resourceful in finding solutions, handling unexpected challenges independently.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrydata managementcalendar managementproject managementsocial media content schedulingonline researchcompetitive analysis
Soft Skills
communicationcustomer serviceorganizational skillsmultitaskingattention to detailproblem-solving