Client Relationship Manager II
Infinite Campus
full-time
Posted on:
Location Type: Office
Location: Minneapolis • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $51,430 - $90,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage a portfolio of medium-complexity or strategic accounts
- Ensure renewals, upsells, and client satisfaction
- Identify growth opportunities and drive product adoption
- Act as a strategic advisor through health checks and business reviews
- Monitor usage and sentiment, mitigate churn risks
- Coordinate internal and client stakeholders to achieve deliverables
- Prepare executive-level summaries
- Occasionally travel for on-site consultations and workshops
Requirements
- 3–5 years of experience in customer success or account management
- Proven outcomes in growth and retention
- Comfortable engaging with executive-level audiences
- Strong communication and facilitation skills
- Experience in program/project management
- Adept at balancing strategic and tactical responsibilities across multiple accounts
Benefits
- Medical
- Onsite Health Center for employee and family
- Teledoc
- Dental
- Vision
- Health Savings Account
- Flexible Spending Accounts
- Short & Long Term Disability
- Life and ADD insurance
- Generous paid time off (PTO)
- Holiday pay
- Employee Assistance Program
- Matching 401k
- Employee Stock Option Plan
- Education Assistance
- Daily free lunch and beverages at our onsite restaurant
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer successaccount managementprogram managementproject management
Soft skills
communicationfacilitationstrategic advisingstakeholder coordinationclient satisfaction