Infillion

People Operations

• Define and drive the company-wide People Operations strategy, workforce plan, and organizational effectiveness agenda in direct support of business growth and transformation.
• Serve as a thought partner and trusted advisor to the CEO, COO, and broader Executive Leadership Team on all matters of talent, culture, organizational design, and change.
• Partner with Finance on workforce planning and headcount strategy, ensuring alignment with investment thesis and expense targets.
• Lead the people workstream across M&A diligence and post-close integration—cultural assessment, organizational design, retention, harmonization of programs, and change management.
• Establish a meaningful HR metrics and analytics framework, delivering insights that enable data-informed decisions at every level of leadership.
• Lead and develop the People Operations team—People Business Partners, Generalists, and functional specialists across Talent Acquisition, Benefits, and HRIS—while partnering closely with Payroll within Accounting to ensure accuracy and timeliness.
• Build and refine the People Operations Team Charter, goals, and operating cadence; manage resource allocation, budget, milestones, and risk.
• Establish, document, and continuously improve standard operating procedures across every People Operations function with clear ownership and accountability.
• Own People Operations compliance across all employment laws and regulations, including required regulatory and compliance reporting, in partnership with internal and external legal counsel.
• Oversee Total Rewards, including compensation philosophy, structure, and administration; lead the Benefits strategy and programs to ensure offerings are competitive, cost-effective, and aligned with business goals.
• Operationalize company culture through systems, rituals, and feedback loops—elevating employee engagement, recognition, and connection across a distributed workforce.
• Coach and counsel leaders on talent management, performance, organizational design, and complex employee relations matters.
• Champion an inclusive environment where every employee feels welcomed, valued, and equipped to do the best work of their career.
• Partner with leaders to design teams and roles that scale with the business, with a clear point of view on capability gaps and succession.

SVP, People Operations

Chief People Officer

Performance Marketing

• Drive incremental revenue through managing a portfolio of clients.
• Be the go-to person for optimizations, troubleshooting problematic issues and assisting with pre/post-sales support
• Responsible for end to end resolution of tier 1-2 support issues, acting as escalation for the team.
• Programmatic expert who is accountable for driving performance across a group of clients, guiding technical development of junior campaign managers, and communicating performance narrative for larger, strategically important clients
• Have a strong pulse on both the day-to-day of campaign management while also ensuring they understand the higher level account strategy in mind.
• Drive process and communication improvements across account management, ad ops, sales and media planning
• Contributes to a summarized view of portfolio health, pacing, and performance to be provided to leadership.
• Responsible for creating recommendations to increase product usage and yield across subset of clients
• Design and execution of Test & Learn agendas, ensure testing plans are in support of campaign improvement and client growth.
• Mentors a team of campaign specialists ensuring high level of campaign execution.

Senior Campaign Manager

AI Engineer

• Design and develop generative AI Products that address real challenges across the organization
• Translate complex business problems into simple, scalable technical solutions
• Partner with stakeholders across departments (Ops, HR, Finance, and the Executive team) to identify inefficiencies and opportunities for AI automation
• Build and test backend AI components that combine data, logic, and model reasoning into workflows
• Contribute to architecture and implementation plans, helping connect models, data sources, and business processes crucial to Infillion’s management operating system
• Help design and implement solutions that streamline integration efforts as the Infillion portfolio of companies grows.
• Prototype quickly, test with users, and iterate based on feedback
• Document tools and create training resources to support adoption

SVP, People Operations

Chief People Officer

Senior Campaign Manager

Junior AI Engineer