
Territory Account Manager
Industrial Physics
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Manage and grow a portfolio of non-key accounts within assigned territory.
- Identify new business development opportunities for instruments, consumables, and service programs.
- Qualify and develop accounts with potential to transition into Key Account or strategic segments.
- Understanding industry trends and competitor offerings.
- Identifying key decision-makers and influencers within target accounts.
- Tailoring value propositions to specific customer pain points.
- Drive high-activity selling motions including prospecting, quoting, follow-up, and account planning.
- Execute pricing within established guardrails and ensure clean purchase orders.
- Support regional marketing campaigns and lead generation activities.
- Build strong relationships with customer contacts in quality, operations, procurement, and engineering.
- Understand customer needs and position Industrial Physics solutions effectively with support from product and applications experts.
- Attending trade shows, conferences, and webinars.
- Leveraging LinkedIn and other platforms to engage prospects.
- Maintain accurate CRM data, forecasting, and territory planning.
- Collaborate with Customer Success Managers (CSMs) to manage small orders, renewals, and consumables.
- Escalate issues where needed to ensure quick resolution and positive customer experience.
- Work closely with marketing, service, applications support, and channel partners to deliver customer outcomes.
- Provide input into regional sales strategy and customer segmentation.
- Other duties as assigned.
Requirements
- Sales Skills: Strong foundational sales skills including prospecting, qualification, needs-based selling, and closing.
- Account Management: Ability to manage a high volume of accounts and maintain territory discipline.
- Technical Aptitude: Comfortable learning measurement and testing instrument technologies and working in manufacturing or QA/QC environments.
- Communication: Strong interpersonal and presentation skills; builds positive relationships with customer contacts at various levels.
- Collaboration: Works effectively with internal teams and channel partners; willingness to learn and develop toward more complex key account responsibilities.
- Experience: 5+ years in sales or customer-facing roles, ideally in industrial, technical, or manufacturing markets. Exposure to instrumentation or capital equipment is beneficial but not required.
Benefits
- THIS IS A FULLY REMOTE POSITION
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
prospectingqualificationneeds-based sellingclosingaccount managementCRM data managementterritory planningmeasurement technologiestesting instrument technologiesQA/QC environments
Soft Skills
interpersonal skillspresentation skillsrelationship buildingcollaborationcommunicationproblem-solvingcustomer engagementaccount planningstrategic thinkingadaptability