Provide executive leadership for all regional IT support and site operations
Own onsite IT services across all manufacturing, engineering, and corporate locations
Ensure consistent site uptime, service delivery, and user experience
Lead regional IT managers, site leads, and field support teams
Serve as the senior IT partner to regional and plant leadership
Own regional service delivery performance and escalation management
Ensure site-level adherence to enterprise ITSM processes and standards
Partner with Infrastructure Operations on onsite infrastructure needs.
Support the deployment and operations of network, server, and platform services at regional sites.
Own regional incident response and site-level crisis management.

Requirements

10+ years of IT operations or regional IT support experience
5+ years leading regional or multi-site IT organizations
Proven experience operating in manufacturing, industrial, or operationally critical environments
Experience supporting plant floor, engineering, and corporate technology environments
Strong background in onsite and field IT operations.
Bachelor's degree in Information Technology, Engineering, or related field (preferred).

Benefits

Comprehensive and competitive benefits package designed to support employees' well-being, growth, and long-term success.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT operationsIT supportservice deliveryincident responsecrisis managementITSM processesnetwork servicesserver servicesplatform servicesonsite infrastructure

Soft Skills

leadershipteam managementcommunicationcollaborationproblem-solving

Certifications

Bachelor's degree in Information TechnologyBachelor's degree in Engineering