Industrial Electric Mfg. (IEM)

Data Analyst

• Develop, maintain, and enhance analytics frameworks to monitor customer retention, market share, revenue growth, and market expansion initiatives
• Provide analytics and insights into customer forecasts and their impact on operational performance and business prioritization
• Provide analytics for quote-to-order conversion
• Provide analytics around key operational metrics influencing customer satisfaction
• Leverage AI tools and modern analytics workflows to improve efficiency, insight generation, and decision support across day-to-day operations
• Collaborate with Data Science, Infrastructure, and Analytics teams using tools such as Tableau and Snowflake to deliver timely performance insights
• Communicate clear, actionable insights and recommendations to stakeholders across the organization
• Partner closely with the IT BI team and business consumers to establish KPIs, metrics, and dashboards
• Report to the Director, Field Service - Business Systems & Reporting

Commercial Data Analyst

Administration

• Manage an assigned portfolio of Field Service projects from manufacturing completion through invoicing and financial closeout.
• Maintain project documentation, customer orders, and project records to ensure accuracy, compliance, and timely execution.
• Manage IEM Procore inspections, including reviewing inspection documentation, monitoring AWS Observations, and ensuring required documentation supports invoicing and project closeout.
• Verify invoicing readiness by ensuring required project documentation, inspections, commissioning records, and customer requirements are complete and accurate.
• Support commissioning activities by participating in commissioning calls and maintaining commissioning documentation.
• Generate and maintain operational reports to monitor project status, invoice readiness, and project closeout.
• Collaborate with internal teams to resolve operational issues, support process improvements, assist with training, and perform other duties as assigned.
• Perform other duties, which may be required by supervisor.

Commercial Data Analyst

Platform Administrator