
Revenue Operations Manager
Industrial Color
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $105,000 - $120,000 per year
Tech Stack
About the role
- Provide strategic support to marketing, sales, and account management: Serve as a strategic partner to the marketing, sales, and account management teams, providing data-driven insights and recommendations to optimize customer acquisition, retention, and overall revenue growth.
- Pipeline Health & Visibility: Own the accuracy and health of the Salesforce pipeline, ensuring data is continually up-to-date, rep input is managed, and all business units are integrated for complete visibility.
- Reporting & Lead Management: Manage lead processes, ensure proper access permissions for all users, and drive all requested reporting updates for leadership.
- Account Activity Monitoring: Maintain a live dashboard of current account activity and ensure upsell and expansion reporting is always accurate, helping the team track opportunities.
- Integrated Engagement Tracking: Holistically integrate all account engagement data (LinkedIn, email, website) to track activity, build a dashboard in Salesforce that communicates insights, and surface recommendations that guide marketing and sales targeting strategies.
- Data Quality & Strategic Growth: Ensure the database is continuously growing with relevant companies and contacts, maintain ongoing data cleanliness, and own the intelligent segmentation of lists based on past engagement.
Requirements
- Hands-on experience with Salesforce, Zoominfo, Monday.com and marketing automation platforms, including report building, dashboard creation, and system optimization.
- Experience organizing unstructured data and distilling insights.
- Experience conducting quantitative and qualitative analysis of market opportunities and audience groups to inform sales and marketing activity
- Experience supporting a sales-led growth motion and building lead generation programs.
- Experience working in a B2B creative or SaaS organization is a plus.
- Experience reporting into and sharing strategic recommendations with senior leadership.
- 3+ years of experience in Sales, Marketing or Revenue Operations
- Salesforce admin certification or equivalent expertise
- 2+ years experience with marketing automation tools (eg. Marketing Cloud, Hubspot, Customer.io)
- This person should be highly analytical and a natural problem solver who enjoys identifying and tackling complex business problems.
- Proven track record of collaborating with sales, marketing, finance, and account management to design and implement new operational best practices.
- Solid understanding of the tech landscape and current tools (i.e how do you use Claude/ChatGPT; have you played around with Clay or n8n)
- Self-motivated and able to work autonomously in a startup-like environment.
Benefits
- Health insurance
- Flexible work arrangements
- Employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforcedata analysisreport buildingdashboard creationmarketing automationlead generationdata cleanlinesssegmentationquantitative analysisqualitative analysis
Soft Skills
analyticalproblem solvingcollaborationself-motivatedautonomousstrategic thinkingcommunicationinsight generationorganizationaladaptability
Certifications
Salesforce admin certification