Indigenous Pact PBC, Inc.

Analyst

• Perform provisioning for new users
• Provide technical support and troubleshooting for third-party software applications
• Maintain application catalog, ensuring support, costs, contract terms are defined and up to date
• Monitor application performance and recommend improvements
• Analyze stakeholder requirements and translate them into functional and technical specifications
• Configure, test, install, and maintain software applications and related workflows
• Collaborate with vendors to manage integrations, updates, and issue resolution
• Document system configurations, workflows, and change management activities
• Lead or support small to mid-sized projects involving application enhancements or implementations
• Develop and maintain training materials and user documentation
• Participate in on-call rotations and support command center activities as needed
• Assist in developing and executing testing plans to ensure system integrity and performance
• Ensure compliance with internal standards and external regulations
• Ability to flex to other project priorities within an operational team, as needed

Application Analyst

Marketing

• Develop and execute a comprehensive marketing strategy that supports both Indigenous Pact and its care community clinics.
• Lead brand development, communication strategy, digital marketing, storytelling, and public relations across multiple audiences and platforms.
• Build and manage a high-performing marketing team and external partners.
• Drive community engagement and awareness through culturally resonant campaigns.
• Collaborate with clinic leaders, care teams, and Tribal partners to support service line growth and outreach.
• Oversee marketing analytics, budgets, and performance metrics.
• Ensure all communications reflect Indigenous Pact’s values, voice, and commitment to Indigenous communities.

Application Analyst

Vice President of Marketing