Indiana Health Information Exchange

Solutions Engineer

• Works closely with the IHIE Developers, Support/Integration Teams, and partners to design, develop, document, test, improve, automate, debug, secure and modernize delivery pipelines.
• Provides technical leadership by establishing best practices, standards, and process improvements that enhance team performance.
• Advises on and applies best practices across the DevOps lifecycle by leveraging a broad understanding of platforms, tools, and features spanning infrastructure, build and deployment, monitoring, and operations to support efficient and reliable delivery of products and services.
• Implements, configures, and manages build and deployment processes—including source control practices (branching, merging, tagging), Bitbucket, Azure Artifacts, Jenkins, Maven, Archiva, build automation, and continuous integration—while troubleshooting deployment and infrastructure issues and supporting rollback and disaster‑recovery procedures to ensure reliable delivery.
• Implements and manages centralized secrets‑management solutions—such as Vault, AWS Secrets Manager, or CyberArk—by enforcing best practices for handling credentials (API keys, tokens, certificates, and passwords), automating the full lifecycle of secrets (generation, rotation, and revocation), and configuring monitoring and audit controls to ensure compliance with security policies and prevent unauthorized access.
• Utilizes Application Performance Monitoring (APM) tools to monitor, diagnose, and optimize application performance by interpreting real‑time metrics such as latency, error rates, and resource utilization, ensuring software operates reliably and aligns with business outcomes.
• Applies advanced software development practices by implementing agile methodologies, including structured code reviews and effective use of source control systems to ensure high‑quality, maintainable code.
• Provides faster feedback to developers to improve the speed and output of testing methodologies.
• Ensures software being released into production meets quality and security standards with the appropriate approvals throughout the change process.
• Address and provide best practices for incident response with examples of handling outages, alerts, and producing RCA analysis in a collaborative environment.

DevOps Engineer II – Solution Engineer II

Data Engineer

• Collaborate with cross-functional teams to understand business requirements and recommend data solutions that address key challenges and opportunities.
• Design, develop, and optimize PL/SQL packages, procedures, functions, and bulk-processing routines.
• Utilize advanced analytics techniques and tools to analyze large datasets, identify trends, patterns, and correlations, and derive actionable insights.
• Identify data quality issues related to clinical transactions, terminology mappings, and source system variations and collaborate with cross-functional teams to remediate.
• Develop interactive dashboards, visualizations, and reports to communicate findings and insights effectively to stakeholders at all levels of the organization.
• Directly engage or oversee data projects with customers or partners, including data onboarding, data exports, reports, dashboards, and visualizations.
• Provide data expertise and guidance, as needed, for new business development opportunities.
• Maintain a strong understanding of IHIE’s data flows, clinical data structures, and product ecosystem.

DevOps Engineer II – Solution Engineer II

Analytics Data Engineer II/III