INDEVCO North America, Inc.

Account Manager

• Prospect and convert qualified leads from INDEVCO North American Marketing Team
• Input activities, leads, contacts and opportunities into the CRM system
• Forecasting, reporting and competitor profiling
• Proactively identify and obtain business opportunities with new and existing customers
• Cold-call potential customers for industrial and consumer packaging (poly coated, laminated, aqueous laminated/coated sheeted products)
• Visit B2B manufacturing operations to present product offerings and value-added solutions
• Work with R&D and Management to identify and design customer-based solutions
• Use market and customer research to build product value propositions specific to customer and industry
• Share market knowledge with SC&L team and monitor market conditions, product innovations, and competitors
• Understand, assess, and communicate technical product attributes and company capabilities
• Complete full sales cycle and manage customer relationships, complaints, and service improvements
• Liaise with Customer Service, Marketing, and Operations to improve customer experience
• Prepare proposals, forecast territory bookings, provide plant tours, and follow up via phone, written materials and email

Sales Account Manager