INDEVCO North America, Inc.

Outside Sales

• Proactively search, identify and obtain new business opportunities with new and existing customers.
• Calling on potential customers and end customers (architects, builders, contractors, dealers, and lumber yards).
• Visit construction job sites for learning, development, and relationship building purposes.
• Work with local distributors to build and maintain effective supply chain and selling networks.
• Work with Product Management to identify and design customer-based solutions within our product portfolio.
• Monitor market conditions, product innovations, competitors' products, prices, and sales.
• Understand, assess, and communicate the technical attributes required of the customer.
• Identify, address, monitor and resolve issues with current customers regarding product, quality, and service problems.
• Coordinate with cross-functional internal teams to improve the entire customer experience.
• Use CRM system to accurately forecast territory bookings, prepare proposals.

Territory Sales Manager

Account Manager

• Prospect and Convert qualified Leads from INDEVCO North American Marketing Team.
• Input activities, Leads, contacts and opportunities into the CRM system.
• Forecasting, Reporting and competitor profiling.
• Proactively search, identify and obtain business opportunities with new and existing customers, manage resources as required to accomplish.
• Cold-Calling potential customers for industrial packaging, consumer packaging for poly coated, laminated products as well as aqueous laminated and coated sheeted products.
• Visit B2B manufacturing operations to provide current product offering and value-added solutions market specific.
• Work with R&D and Management teams to identify and design customer-based solutions within our product portfolio.
• Ability to utilize market and customer research to build product value propositions specific to the customer and industry.
• Monitor market conditions, product innovations, and competitors' products, prices, and sales.
• Understand, assess, and communicate the technical attributes required of the customer, as well as the company’s ability to meet them.
• Identify, address, monitor and resolve complaints with current customers regarding product, quality, and service improvement
• Liaise with cross-functional internal teams (including Customer Service, Marketing, and Operations) to improve the entire customer experience

Sales Account Manager

• Prospect and convert qualified leads from INDEVCO North American Marketing Team
• Input activities, leads, contacts and opportunities into the CRM system
• Forecasting, reporting and competitor profiling
• Proactively search, identify and obtain business opportunities with new and existing customers
• Cold-calling potential customers for industrial and consumer packaging (high volume daily)
• Visit B2B manufacturing operations to provide product offerings and value-added solutions
• Work with R&D and Management to identify and design customer-based solutions
• Utilize market and customer research to build product value propositions
• Share market knowledge with SC&L team and monitor market conditions, product innovations, and competitors
• Understand, assess, and communicate technical product attributes and company capabilities
• Complete the sales cycle and manage customer relationships, addressing complaints and service improvements
• Liaise with cross-functional internal teams (Customer Service, Marketing, Operations) to improve customer experience
• Follow up communication via telephone, written materials and email; plan and prepare for outside sales calls
• Use CRM consistently to accurately forecast territory bookings, prepare proposals, and provide plant tours

• Prospect and convert qualified leads from INDEVCO North American Marketing Team
• Input activities, leads, contacts and opportunities into the CRM system
• Forecasting, reporting and competitor profiling
• Proactively identify and obtain business opportunities with new and existing customers
• Cold-call potential customers for industrial and consumer packaging (poly coated, laminated, aqueous laminated/coated sheeted products)
• Visit B2B manufacturing operations to present product offerings and value-added solutions
• Work with R&D and Management to identify and design customer-based solutions
• Use market and customer research to build product value propositions specific to customer and industry
• Share market knowledge with SC&L team and monitor market conditions, product innovations, and competitors
• Understand, assess, and communicate technical product attributes and company capabilities
• Complete full sales cycle and manage customer relationships, complaints, and service improvements
• Liaise with Customer Service, Marketing, and Operations to improve customer experience
• Prepare proposals, forecast territory bookings, provide plant tours, and follow up via phone, written materials and email